So many deleted posts! It is difficult to see what inspired that but if it was my post, let me say now, I don't think the Dog Owner was right in any way at all so I quite understand why Lavazza was upset and frightened. I do, however, think it is quite possible that the Dog Owner may have reacted in fright. It doesn't excuse his behaviour but without the adrenaline of "fright" colouring him, he probably isn't someone Lavazza has to worry about.
As for the "typical" dog owner, I really think there are some sweeping statements throughout the thread which I was addressing. Of course there are people who are feckless with their animals, who don't understand that they are not everybody's best friend and they drive me mad. However, I used to walk my dog with big groups of dog owners and most of us were embarrassed by the people who didn't/couldn't control their dogs and thought that people who complained about them were unreasonable.
Can I use my bus pass on London buses?