TV problems - DH's attitude

We can access all the channels via the remote that came with our smart tv. I think you would just choose the option for NowTV from the apps (they roll along the bottom of the screen on ours). Set it up, sign in to your account and off you go.
We have SkyQ and simply use it's own remote when we switch over to that.
I'm not sure why the picture quality would be affected by which remote control he uses though.

I also have to say I don't understand why you are paying half the subscriptions if you never watch them.

I’m thinking he’s possibly a typical male who doesn’t really understand the way the new tv/remote works so is using the old one to cover his lack of knowledge. My OH reckons to be good at tech but is actually really rubbish. He doesn’t read instructions properly. Am sure there are other reasons and no you’re not being unreasonable- but the fragile male ego could be a factor.

Another tv is what is needed.

Agree you need to set up the TV properly so you can use the remote it came with, there is no reason why you can’t access Now through it, maybe needs recalibration or reinstalling or whatever, Contact the manufacturer or retailer where it was bought. Not wanting to watch sport is another issue and maybe you need your own TV (jointly paid for ).

Sorry, but it sounds to me like you are allowing yourself to be bullied! Just stand up for yourself. You do know we’re living in 2021?

I think you need a tv installer to visit and sort it out. Using the old remote sounds bonkers.

I'd suggest you ask someone, who knows properly how Smart TVs work, to come and set it all up properly for you. We bought one, and didn't have clue what we were doing, or how all the functions work. DS finally talked us through it all, and we're now able to access NowTV, Netflix, Sky, and all the usual channels, with one remote control. We don't live in the UK, but I assume the basic technology is the same. Oh, for a more simple life!

I find it hard to believe you can't add Now if your TV is a new one.
I suggest you do as StatenIsland suggests - or google the actual model and see if anyone else has this problem.

Good luck.

You might want to review whether you are paying twice for the same channels seeing as Sky own Now.

Have you checked the apps on your Smart TV? It may be that you haven’t added it to the ones that come preset. I bought a Smart TV at the end of last year and Now was already in the presets. I can remember removing it as I no longer have Sky or want any of their channels other than Sky Arts which is now free to air via Freeview.

Do you have Sky+ or SkyQ? I thought one of the benefits of having SkyQ is that you access all your services through the Sky interface and their voice-controlled remote rather than, if you watch via the Smart TV interface, you have to remember which app you were watching what on.

If you don’t feel you can sort this on your own, I’d wait until your husband is out, give Sky a call and ask them to talk you through setting up Now through your Sky interface.

Else look at your Smart TV remote for a button called Source. That will show all the devices you have attached. Choose the one that says TV. Tab along the apps (Netflix, Amazon, BBC iPlayer, ITV Hub, All4 etc) and find one that says Apps - it's often located near the Home and Search options. See if you can find Now in there and install it.

Sorry I don’t think you are being unreasonable.

I’m not sure I understand, I use 3 different remotes with my smart tv, the DVD player remote works the tv once the DVD is switched on plus two remotes that came with the tv including a smart remote. I can’t see anywhere in my settings to set it for only one remote, I have Netflix and Now tv they all work fine.

No, I don’t think you’re being unreasonable, I think your husband is.

All sounds very complicated. The only thing I can suggest is get your own TV do you can watch what you want. We don't pay for any services, we just watch freeview and bought a recorder so we can also see all the catch up stations.