Years ago now, our local (very busy) bakers had no queue system. You just went in and milled around and hoped to get served in turn, checking who was ahead of you.
One day, I was in ‘the non existent queue’, a posh looking lady came in and pushed her way to the far end. I kept my eye on her, I just knew she wouldn’t wait.
Sure enough, as soon as an assistant came free, she started giving her order.
I saw red. “Excuse me” I said, “there is a queue. I was before you, and this gentleman, (indicating a patient elderly gent) is before me”.
She started to waffle, the old chap said “It doesn’t matter”. I said “But it does!”
He cowered back, so I swept forward and said to the startled assistant “A caramel cake please!”
The whole shop had gone silent. My heart was pumping, but she served me.
The next day, when the shop was quieter, I mentioned it to the boss, he agreed it was very awkward and lo and behold, a queuing rail soon appeared and things improved.
All that was needed was for the posh lady to apologise, say she didn’t realise there was a queue, and take her place.
Should add, I know I went out of turn, but the elderly gent was not going to go forward, and I was determined Pushy Lady was not going before me.