Mail addressed to former owners

... they moved - and didn't inform their bank of their new address?

Banks are always asking you to update your contact information, telephone numbers etc. For an obvious reason.

I think, legally, you are compelled to return such mail to the sender. Do that, with "addressee has moved from this address" scripted on the envelope, re-post at your convenience, text the previous owners and let them know what you're doing - then block them on your 'phone.

I won't say who it was, AGAA4 but it was a charity to which we subscribed too, so we complained as well.

You'd think someone at the Passport Office would have some sensitivity, wouldn't you.

Not credit! Stupid phone.

Calistemon

Not as bad as Dear Mrs Deceased which a friend received when he tried to cancel something his wife had subscribed to.

That's awful How insensitive. It reminds me of when I sent my DHs passport back and explained he had died. They sent it back to me with his photo credit crossed out.
Sorry OP going off piste or maybe off p....d.

Not as bad as Dear Mrs Deceased which a friend received when he tried to cancel something his wife had subscribed to.

The post office a perfectly good redirection service. Don’t entertain this entitled behaviour. If they’ve texted you to complain that you’re not sending the mail fast enough, text them back and remind them it’s their responsibility to ensure their mail is redirected and that they’ve updated their address with banks and other important organisations. Tell them enough is enough after five months and you won’t be sending any more mail, and that in future everything will be put back in the post box with a note to say they are not known at this address. Don’t run round after them and don’t be out of pocket. Cheeky sods !!

Put it back in the box marked gone away. Which reminds me...

I once received a letter from a big high street bank, with which I had never had an account, addressed to Mr. Gone Away and announcing that it had increased my overdraft facility. Unfortunately, no account number was mentioned.

I duly replied, thanking them, and signed it Gone Away. It took about three years before a human being somewhere in their system put a stop to it.

I paid for redirection for a year and wrote to all to give them my new address. Some post during that year was not redirected- I have no idea why. It was often official letters - things like Christmas cards arrived fine.I still have post occasionally go to my old address-( it’s been 5 years!) almost all from company’s that I informed of our new address. One of the biggest culprits is our sons college- ( special unit) and the local authority who hold his EHCP. Perhaps we confused them by moving between school years! Apparently something to do with not updating their mailing lists. It’s so annoying! I’ve written so many time! Fortunately the new owner of our old house sends post on!

I paid for 12 months mail redirection when I moved house nearly 3 years ago. The previous occupants of my house chose not to and so their mail continued to be delivered here. For 12 months, I dutifully took it round to them; not once did they ever even say thank you. Once the 12 months were up, I just write "NOT KNOWN AT THIS ADDRESS" and put it back in the post box whenever I happen to be passing which might not be for a week or two.

I agree with everyone else their problem not yours if you see the postie hand it back to him if not return to sender

You ve done enough and now they re getting cheeky Let them take it up with the Po if they ve paid for a change of address and not getting what they paid for

Bluebellwould

Absolute cheek. I agree with above and would also send them a bill for the five months work you have done for them. I would suggest a tenner a week.

And a bill for all the stamps you've used!

Sunseeker
Enough's enough.
Just re address return to sender and post when you happen to be passing a post box.They will soon get the message .

Absolute cheek. I agree with above and would also send them a bill for the five months work you have done for them. I would suggest a tenner a week.

You'd be well within your rights and reasonableness to
write; 'Not at this address" on the envelope and repost. They sound like chancers to me.

Nobody minds re-addressing stuff for a little while after a removal. Hitches happen. But five months is pushing it.

I had exactly this problem, they even asked if I could drop it off at their home.
Eventually I got all the relevant forms from the Post Office and put them with their mail through their letterbox.

Sorted!

I would definitely return to sender. They obviously haven’t paid to have their post directed and to address you in the way they did is out of order. You must stop being so nice and helpful because they are taking advantage of you.

This is an outrageous cheek. They could still have their mail redirected by the PO, but presumably don't want to pay for that.

How rude they are sunseeker it is strange their bank don't have the new address.
I would go with the suggestions made by Witzend

I have lived in my house for ten years and still get a Christmas Card which has obviously been addressed incorrectly, it’s not for a previous owner nor for any of my close neighbours.

We received a Christmas card every year for umpteen years, could never find out who it was for as our house had no previous occupants. We opened a card one year to see if it gave us a clue but it was to Aunty**** and Uncle*******, still no wiser.

Eventually we did find out who it was intended for, took it round, only to find they'd moved - and not left a forwarding address!

They should have informed their bank.

My goodwill would have disappeared by now, sunseeker.
I'd return to sender with Not At This Address on it - if you can be bothered.

Despite me writing to all my mothers contacts to tell them she no longer lives at home and giving them my address for post, some of them still use the old address. I sent the correct Power Of Attorney to each company, some wanted certified copies, other accepted an email copy, other just wanted certain pages - it took me a long time to do this.

I get frustrated that post if still going to her old house which now has tenants in. I have had to extend the initial one year redirection for another year to give me time to battle with these companies again.

The tenant will contact the property letting company when post arrives although not necessarily immediately so we do get it eventually. I contacted the Post Office to complain that they were not redirecting all letters correctly and was told that if a letter is addressed to the occupier ( as one of them was) they could not redirect it. Also they only redirect letters addressed directly to mum, so unfortunately as my mum had not told one investment company that my father had died, letters were still addressed to him! That one was easy to sort out as I could prove my father had dies thirty years ago!

I have lived in my house for ten years and still get a Christmas Card which has obviously been addressed incorrectly, it’s not for a previous owner nor for any of my close neighbours. All I can do is throw it away as there is no return address.

I received mail for the previous owner and reposted it all with not at this address. It took a while but now, three years down the line I no longer get much. I didn't have a forwarding address anyway. I paid for my mail to be redirected for two years so I think they are being very cheeky. Stick it back in the post box with not at this address on it.

I would do exactly what you say. Return all mail, 'Gone away'.

If you can arrange to have your mail redirected, so can they.

I was so fed up with getting letters for someone who had left 8 years before that I contacted a solicitor.
He told me I must return the letters to the sender.
You shouldn't have to put up with sorting these people's mail.

When I moved I paid for the redirection service but really don’t know why I bothered, more than half of my mail went to the previous address.