One of my daughter's & Hubbie recently put their house on the market. The first lot of photos done by EA were dreadful (Daughter had bene away at Conference and Hubbie's idea of tidying for pictures was slovenly to say the least. So, second lot of pictures had to be done.
House on market. The blurb that went with it somehow managed to miss out all the really good things about the house (eg: solar panels on roof, car charger on driver, new boiler, closeness to train station, bus station, beach, etc. etc.)
She has now re-written that description and has turned it in to a property that would definitely catch the interest of people. Surely, EA's have some sort of training as to the best ways of describing a property.
When I was selling my house, I had EA do all the viewings and I would go out. However, one young couple asked to come back that evening for second viewing with parents - and I (Stupidly) agreed to this. I was by myself and they arrived with both sets of parents and proceeded to take over my house, separating up and being in different rooms at the same time. One Mother stayed at my side telling me that the price was too high and kept on mentioning a much lower price over and over again, insisting that I agreed to that. She was totally in my face the whole time. It was quite horrific, and I am not normally somebody who is easily scared.
The following morning I phoned the EA and said that I did not care what sort of offer they put in I wanted it refused as there is no way I could inflict these people onto my lovely neighbours.
Another lady arrived,with EA, but I had not gone out, she seemed to love the house. Then told me she was buying it for her son. I could not imagine a more unsuitable house for a young bachelor, it was very much a family home. Insisted on doing another viewing with him and his horrified reaction confirmed this. But she still could not see that and kept trying to negotiate with me.
With regards to looking into cupboards, etc. Yes, I might do this, and expect viewers to do this with fitted cupboards, (ie in kitchen or bathroom or even bedrooms), but definitely NOT those that are not fitted. I did look at a new build which appeared at first glance to have a goodly number of kitchen cupboards, until I opened them, and one for leccie meter, others for integrated goods, etc. leaving just one small single base cupboard and two wall cupboards actually to be available.