Shop Staff Using Mobile Phones.

welbeck

bank notes aligned, face up, is something i would expect.
maybe the bank just thought that was standard practice, but they should have covered it in training.

I started work in a bank in the late 60’s. Back then, bank notes had to be in order, Queen’s head to the front, right way round.

By the time I retired, that practice had disappeared. Not by me, I still sorted my notes properly, but I was very much in the minority. ‘Covered in training?’ The powers that be would think what an absolute waste of time.

Still like my notes right way round, even in my purse.

This is weird. What’s happening to big supermarkets. I worked for Tesco and retired 7 years ago. Absolutely a no-no to have your mobile phone on the shop floor.
It would have been a sacking offence and quite rightly! You’re paid to do a job…. so do it!

I still align my bank notes in my wallet...

And I fully agree with no phones while working, unless of course they are business calls you are required to answer.

Louella12

This is something I've never encountered.

Me neither, I'm in Lancashire.

I worked in a few banks but not on the till. I still organise my notes properly but wouldn’t expect the bank person to do it for me. How annoying misuse of mobile phones is. What can be so important? I ignore my phone unless I’m totally free and chilling out.

All mobiles should be put in the lockers during worktime unless you have to be contactable by family members if someone is ill. I once worked in a large, well known, store where the girls on the tills were looking at TikTok videos and would leave serving to someone else. It's just not professional.

I walked into our local Spar with a couple of friends, quite a few years ago now, and the man on the til suddenly sat up, smiled at me & greeted me. My friends were taken aback at this normally grumpy & rude man being so pleasant with me.
We picked up what we wanted and went to pay. I handed him my electric key, he charged it, handed it back, nicely bagged our items, was very polite in telling us how much etc and wished us a nice day as we left.
My friends were gobsmacked!!
"Ok. What did you do?" They asked me.
Haha. Well, I'd gone in one day in a bit of a mood. I had 2 little toddlers, was tired, and their dad had decided it was my turn to go to the shop.
So I'd handed my electric key to him, politely asked for it to be charged which he did, and then he tossed it back at me like he couldn't be bothered to stretch a couple of inches to my outstretched hand.
I did say I was tired and moody, well he was sternly put in his place about treating his customers well. I tossed the key back at him and told him if he expected me to treat him with respect then I should get the same as I am always polite to him. I told him what people think of him and that his customers would treat him better if he treated them better, or my friends & I could shop elsewhere!!
He really improved after that. 🙂
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I have stood at the til at another shop with my DC waiting beside me. After so many minutes of me holding my cash ready to pay for my goods, I loudly spoke up, "Well, it seems like they don't need or want our custom. Let's go to (name of different shop) instead!" Left the goods on the desk and walked out....followed by 3 or 4 other customers who had also gotten fed up waiting!
They must gave had complaints as they got new staff at that shop not too long afterwards.