To be annoyed and concerned

Skydancer

Also take photos of documents. That way, they can’t get lost or mislaid.

Good idea.

These constant errors made by solicitors and legal people are a scandal.

If any other public sector workers made these kind of errors they would most likey be subject to disciplinary action, but when solicitors do it there is no redress.

In all the house purchases I've made (four) I have had to chase up sometimes quite serious errors whilst paying an arm and a leg for the privilege.

I am sure this will get sorted, but it comes as no suprise to me.

they have sent you another clients bank details by mistake, this is a data breach and they should now let their other client know of their error

After renewing my house insurance I recv'd several pages of info relating to someone else telling me how much they were insured for and the details of the extra expensive items they had insured for large amounts. Phoned then and they just said to destroy, i just wanted to know if my details had been sent to someone else. Live on my own now so very worried about this but they just told me details hadn't been passed on - didn't believe them of course. Won't be re-insuring with them next year

Professional negligence. Can you ask your solicitor to visit you at home just so that you can be reassured that they have all the correct details. Don’t sign anything till you’re absolutely sure. Mistakes like that should never happen.

Also take photos of documents. That way, they can’t get lost or mislaid.

YorkLady

I would also contact the solicitor to inform them that you are now in possession of account details, phone number and signature of another of their clients. I wouldn’t be happy with their dealings of confidential information!!

Absolutely agree with YorkLady........this is huge breach in client confidentiality. Go to the solicitors and demand this is corrected immediately - sounds like a matter for the law society actually!

Thanks everyone.

They've since sent us a copy of our form and you make a very good point YorkLady, we hadn't thought of that .

I would also contact the solicitor to inform them that you are now in possession of account details, phone number and signature of another of their clients. I wouldn’t be happy with their dealings of confidential information!!

There has obviously been an administrative error. Keep on to it Smiles - on Friday, keep ringing your bank and checking that the money has gone through to your account. Better still, go to your Bank and check it and get the statement printed out showing that the amount has reached your account. Don’t worry too much….

Smiles I would go to see your solicitor if they are not available see to their PA. I did that a few occasions and any errors where corrected in front of my and my signature witnessed ..