To be annoyed at rude shoppers at the till

🤣. I wouldn't shop there then

Most cashiers and store assistants down my way - SW Wales are very pleasant. In shops where they're not I'm not seen!

As long as you are not rude what's the problem? You cannot control other's behaviour.

I work in a shop in our local hospital as a volunteer. I often have people coming in on their phones. Most pause to speak to me but doctors take calls and give advice and patients tell family about results. I have to accept that it is a hospital and many of the calls are very important. They usually make eye contact and mouth apologies. They are very rarely rude.

My wife is serving on the supermarket tills today they are encouraged to chat briefly with customers, she loves it, the vast majority are pleasant and polite, occasionally someone has a gripe about something, that’s life. Pass the customer on to a supervisor and move on to the next customer

Im
With you so rude 🙁

I once bought a TV in a very well known electrical store. I took the TV to the till and the whole transaction was conducted with the assistant chatting to his friend on his phone. As I left, I said "thanks very much for your help!". I haven't been back since.

shoppinggirl

I once bought a TV in a very well known electrical store. I took the TV to the till and the whole transaction was conducted with the assistant chatting to his friend on his phone. As I left, I said "thanks very much for your help!". I haven't been back since.

That must have been a very long time ago…no way you could just “ take a TV to the till” nowadays!?

Personally, I never answer my phone when out shopping, and agree that it is rude of people to carry on their phone conversation while at a cash desk.

However, I would only talk to the cashier on duty if the queue was short. Surely, it is inconsiderate to take up his or her time, and that of the other customers waiting to pay with small talk if there is only one cash-desk open and a long queue?

It's a balance. You must not start chatting to the cashier if there's someone behind you. I was in the post office recently. An elderly man was chatting while 6 people queued behind him. The boss told him he'd have to move along as people were waiting. The man got angry and said "no one is in a hurry". A customer pointed out she was in a hurry. He then got really angry and said none of us were Christians! Weird response. He refused to move and spent minutes arranging his backpack very slowly!

My wife used to work in a bank. If the customer was on their phone at the till, she would ask them to come back when their conversation was over!

We have lovely staff on the tills in all the local supermarkets, always having a chat but continuing to the checking of of purchases. However I have been in a supermarket in North Wales where the staff would ignore any one speaking English simply putting their items through the till and pointing to the amount to be paid. And I thought the Welsh were supposed to be a friendly bunch.

I like to have a chat to the person at the till, and always say thanks and bye..and most of them are polite and helpful.

Knittypamela

It's a balance. You must not start chatting to the cashier if there's someone behind you. I was in the post office recently. An elderly man was chatting while 6 people queued behind him. The boss told him he'd have to move along as people were waiting. The man got angry and said "no one is in a hurry". A customer pointed out she was in a hurry. He then got really angry and said none of us were Christians! Weird response. He refused to move and spent minutes arranging his backpack very slowly!

That is rude as well, if you know is a queue be pleasant to the cashier but then move on.
I think the elderly man you saw may very well have other problems.

I always say 'hello', 'thank you' and 'goodbye' and usually some other chit chat, probably weather-related, to till staff.

However, there have been occasions where I have not been acknowledged, eye-contact made or any personal connection made by the till staff, so it works both ways.

I can remember the last time this happened and how annoyed I was as the assistant chatted away to a colleague!

It does not make me want to return.

I have all my shopping delivered so I get the driver's full attention. Ive been a Tesco customer so long that I know most of them. They always ask how I am and I return the compliment by thanking them. Sometimes I have quite a chat with them. Same with my Royal Mail pickup postie. If they are in a hurry they can say "I have to get on" and I wish them a good weekend (always get my delivery/pickup on saturday).

Only yesterday, a lady behind me let a young man go first because he only had a few items and I heard her say to him she was not in a hurry. I was bagging my own shopping while chatting with my regular cashier, just chitchat you know. That same lady behind me admonished us to move on because she didn't have the whole day. I thought that was very rude, it's not as if we were telling our lifestories, ánd I was busy paying and bagging at the same time!

My local Tesco has really good staff and when I have to use the self service till before 8am, they';re always on hand to help as these aren't the most reliable of things. Some of the staff have worked there since it opened 30 years ago, which is a good sign.

My local Tesco also has good helpful staff. However they do shout across the shop floor at each other , have conversations across aisle etc. Many have been there a while and know the customers, and stop to have long chats. Which is rather annoying if you just want to get on.

If my phone rings when I am out I usually ignore it as my family know where I am so they don't ring . And I look to see who it is when I get home.
I always chat to assistants while puting my shopping back into the trolley . I then moved away from the till so I don't hold anyone up to pack my bags .

When I was 16 started at Saturday job at Littlewoods on the bacon etc food counter . Had regular customers and always had a chat this was pre mobile phones. I remember a couple of customers very well .One older lady just wanted a sausage and rashers of bacon and said was that ok. I said of course it all costs money . It was for her Sunday breakfast treat . She had been into a butchers and they had refused to sell her just one sausage and rashers of bacon. She came every week . Another couple stood out they where deaf and gave me a list of what they wanted . I wrote down the price to show them before wrapping whatever it was they wanted them they would nod or shake their heads . And either point down or up so I knew what they wanted.
The worst person I had was a woman I worked with thankfully because she was full time only did a Saturday once a month . She was rude to customers and told her off no end of times . I did report her to the food hall manger and was told she was on full time contract and nothing he could do.

I always make sure to have my card or money ready as I add up as I shop how much I spend . If anyone has only a few items I let them go first as people have done that for me .

Manners don't cost anything and a smile can brighten someone's day .

If you’re on your phone (you might have to take a call?) just make eye contact and smile at the cashier. It’s very rude to ignore them though.

shysal

Some supermarkets reprimand their cashiers for chatting to the customers!

Some years back my son had a weekend job with Sainsburys and they were told not to chat as it holds up the queue. He preferred to be on trolley duty outside even if it was cold or wet!

I used to run a supermarket cafe. We were always short staffed which was why I left; trying to manage the place whilst only contracted for three days a week. But… we frequently had customers ordering at the counter whilst still on their phone. We would ignore them and serve the next customer and when the phone user complained, as they invariably did, we’d just say that we didn’t want to disturb their important conversation 😃

Even thoughI am over 70 I am addicted to my phone. I NEVER use it when walking along the street or when .at the checkout.