Offended! What would you do?

Oh dear, that sounds very awkward. If you sell anything in future, ask for money upfront into your bank account.

If she had not offered, I would have asked for payment before even helping to load. What a cheek to be offended for being asked to pay! Not worth thinking about an extremely rude person

The professionally offended are out in force, it seems.

Oh dear. From the sound of it the woman was upset at feeling that you were suggesting she might be dishonest, and you are upset that you have offended her. Just one of those things, probably.

I'm nos sure what you mean by 'a cultural thing', and doubt that anyone likes to take offence. Maybe she was having a bad day, and your comment just touched a raw nerve.

Try not to be upset. It was just a misunderstanding, I'm sure

People seem to be so quick to be offended these days. You went over and beyond with your help and understand and you were perfectly reasonable to ask me the money. If this woman was offended, it was her problem, not yours. I would chalk it up to experience try and forget about it.

She, probably, had every intention of paying but how could you know that?
She may have been making sure she had help getting the cooker into the car before paying.

"Nowt as queer as folk" or so they say! Don't quite understand the 'cultural' thing? I thought the British were well known for being reserved, happy to stand in line and loving animals

I can understand why your DH checked about the money.

If I were buying something, I would say, ‘And it was £50, that’s right, isn’t it?’, before we had started loading it in the car.

Also don’t think it right to ask to sign saying ‘no faults’, as you buy as seen in that situation, I imagine.

I'd have just left it out in the front yard on the boundary with the street.
It'd be gone by the next day.
No further involvement.
Not worth the hassle of selling things for me.
Just want to get rid of them.
Also I think money is much over rated.
I prefer an easier life.

Anyway OP don't let the incident worry you.
You could have charged her for your labour so she got off lightly.
Cheeky plucker.
As they - almost- say on MN.

Please don't give it another thought she was offended over nothing thats her problem.
I certainly wouldn't sign anything reguarding faults its second hand if she wanted that sort of guarantee she should have brought new.

I would not be offended by being asked if I had the money when purchasing something, is a monetary transaction, so par for the course. Also in my experience there is never a receipt or a guarantee when buying second hand from someone’s address. She was being a pain imho.
Honestly, some people.

‘Sold as seen’ is how I have advertised goods previously.

Well, it she started loading a cooker from Curry’s into her car before paying, security would apprehend her.
It was her fault for not paying you before loading it into her car.
Don’t even think about it any more.

I work as a volunteer on the till of our local community store.
At least once per shift I have to run after someone who has forgotten to pay!
I also take and write down orders for the café and put out the cakes for the kitchen to serve, so the whole transaction takes a while. There's often a queue and a conversation.

I also sell things on line as part of decluttering.
eBay takes the money first.
Other platforms don't but there's often messages discussing size, condition and price before I tell them where I live.

Sometimes they try it on and say can they have it for less. Depends how I feel about the item. I let a gorgeous pram go for almost half price but I had to think that it might be hard to sell.
So many TV programmes encourage people not to pay full price.

I can't think why your cooker customer was offended.
Maybe she had a guilty conscience!

There are so many stories of dishonesty nowadays, your husband had every right to be cautious. She could well have let you load it into the car and just driven off without paying, she wouldn't be the first. We've had enough of being messed about with selling things that we now just donate everything to charity.

AGAA4

She, probably, had every intention of paying but how could you know that?
She may have been making sure she had help getting the cooker into the car before paying.

She wasnt entitled automatically to have help in getting her cooker in her car.

If I'm offering something either free or for sale = I won't be the one lifting it if it's heavy (though obviously they can see looking at me that I'm single/older/female and that all adds up to "Highly unlikely to do any of someone else's lifting for them").

Paying for it could have been either before or after it went in her car and I'd say there's no manners dictating either way on that one - though I'd guess I'd probably be expecting payment before it went in the car myself - but wouldnt regard it as wrong to pay after it had gone in the car. That one could go either way.

Re the asking if it's working okay before paying for it = I'd probably have asked myself just in case.

Then I'd be entitled to put up a post on a local Facebook page warning people if I'd found it wasnt working after all - and that's probably what would happen in the area I'm in now - where I've certainly seen a noticeable number of people putting up a "warning" notice if someone has let them down.

Stop being offended, you won’t be able to see her will you?
You were kind enough to help put the cooker in her car.In future ask for the money before they take anything out of the house.So what if they take offence.

keepcalmandcavachon

"Nowt as queer as folk" or so they say! Don't quite understand the 'cultural' thing? I thought the British were well known for being reserved, happy to stand in line and loving animals

I suspect the lady was of a different ethnic background. Still no need for her to be offended.

You didn't want the cooker any more, a lady conveniently took it away but sadly you forgot to ask for payment..

Your post asks what would you do? I would have taken payment at stage of agreed sale and advertised sold as seen, then none of this would have happened. But a useful lesson learned for anything you decide to sell in the future? Fairly pointless her or yourself getting offended I would have thought, it's not the end of the world.

LemonJam

You didn't want the cooker any more, a lady conveniently took it away but sadly you forgot to ask for payment..

Your post asks what would you do? I would have taken payment at stage of agreed sale and advertised sold as seen, then none of this would have happened. But a useful lesson learned for anything you decide to sell in the future? Fairly pointless her or yourself getting offended I would have thought, it's not the end of the world.

I suggest you re-read the OP.

She did get paid, no one said she didn’t, but the buyer only gave the money over after the cooker had been loaded into the car, and the sellers were a bit concerned she might drive off without paying.

There are so many incidences like that, you need to be careful.

How often do we read about unscrupulous folk filling up the car at a garage and driving off without paying?

Thank you everyone who replied. I’m glad that the majority feel she had nothing to be offended about. I was just taken aback when she said it, and it played on my mind all night. But today I feel much better having read your wisdom. Thanks

The buyer had no reason to be offended. She should have paid before loading. She would have had no help with loading from me either.
On one occasion I did let a buyer load the item before paying. It was a fold-up mobility scooter and they wanted to see how well it would fit into their car. I did have its keys in my hand though!

What does “culture” have to do with it?