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AIBU

Clubcard

(61 Posts)
MT62 Wed 09-Sept-26 17:48:52

I nipped into Tesco’s to buy a few bits, it was bits as well as I couldn’t load up my clubcard.
Service desk was useless as they couldn’t get it up either.
I ended up buying four tins of beans & a loaf that was on offer with club card, was reduced anyway.
Got to the tills & had a little rant, that I couldn’t do a biggish shop as I had no CC.
Why do we have to have these blinking cards anyway. How do the homeless go on if they have no address, or email to get one of these cards.
All the lady could say was ‘well all stores have them’ I said farm foods don’t & they do money off vouchers.
Why don’t these supermarkets just cut the costs so everyone can benefit?
I don’t think I am being unreasonable to think that.
I know I can trapes back to the supermarket with my receipt, but that’s costing me fuel & wear & tear on my car.

labazs Thu 10-Sept-26 13:56:31

if you go into shops it is a pain
luckily if you do online shopping stores like Co-op Tesco Asda etc store the card and apply the discounts automatically

Dickens Thu 10-Sept-26 11:24:15

Sago

Cards are not about the customer they are all about data.

The companies use the data to profile their customers and use the information to attract more business.

Customer's data is very important to supermarkets (and other businesses), your information is financially beneficial to them.

When they - and others like Amazon - ask for reviews and details of your shopping 'experience', we are giving it freely (that's if we bother at all of course).

How many times have you been asked to write a 'review'. told it will only take a few minutes?

I once told Tesco that if they wanted me to 'take a few minutes' to let them know "how did we do today", they would have to reward me financially (maybe via a discount) because Information is money. They purchase it from other sources, so we should also be paid for it.

MT62 Thu 10-Sept-26 10:09:10

TheWeirdoAgain60

The only rewards/club card I have is Spar. The points go on easily enough, but I had a big deal of trying to load it onto my phone for registration, as it had all kinds of countries to register with but not England! I tried the nearest one, Ireland, but that wouldn't accept my postcode being a different place, so in the end I had to call the manager out of her office, and she sorted it.

Then, when I went to redeem some points, the system wouldn't let me get into my account on my phone, stating it's the wrong username/password/email even though they're the ones I registered with! I went back to the manager, apologising and asking her to sort it. I gave her my password, username and email, and she couldn't get in either after 3 tries! So now, I still pass my card over but just let the points build up, as it's impossible for me or the manager to get into the account!

That’s what I had wrong email, or password. Even though I have had the same account for years.
They kept saying ‘oh it’s been hacked’.
Anyway husband has sorted it. Now in my wallet, along with all my many loyalty cards.

TheWeirdoAgain60 Thu 10-Sept-26 10:04:07

The only rewards/club card I have is Spar. The points go on easily enough, but I had a big deal of trying to load it onto my phone for registration, as it had all kinds of countries to register with but not England! I tried the nearest one, Ireland, but that wouldn't accept my postcode being a different place, so in the end I had to call the manager out of her office, and she sorted it.

Then, when I went to redeem some points, the system wouldn't let me get into my account on my phone, stating it's the wrong username/password/email even though they're the ones I registered with! I went back to the manager, apologising and asking her to sort it. I gave her my password, username and email, and she couldn't get in either after 3 tries! So now, I still pass my card over but just let the points build up, as it's impossible for me or the manager to get into the account!

OldFrill Thu 10-Sept-26 09:49:01

* that's if you save your debit card in Google wallet.

OldFrill Thu 10-Sept-26 09:47:55

If you save loyalty cards to Google wallet you do not need a phone signal to use them.

You can also use your debit card temporarily without a signal.

Assume there's an Apple equivalent.

Thank you Petra, aware of data sharing.

Elless Thu 10-Sept-26 09:40:07

The Asda rewards are very small but if you check their cashpot missions they can be very beneficial. I did a £60 online shop in September and received £20 back in my cashpot 🙂

MT62 Thu 10-Sept-26 09:32:15

Deudits

MT62, it isn't you, it's how many things want a card, an app or a password all at once these days. Jaxjacky's fob on the key ring is the best answer, it's there when the handbag isn't and doesn't care about the signal in the shop. And for the library, the desk can usually reset the PIN in a minute next time you're in.

Yes thanks. It’s just I need to try & sort these things out for myself.
I am not very technical.
Last week I went to a mill near us, have an app for that but there the WiFi signal is rubbish. The young girl had me attempt my email three times, it wouldn’t do it. (now normally they will by- pass & just knock off the ten %, not a fortune!
She said we aren’t allowed to now. So said to ask the older lady next her
to sort it out. At least she she had the sense to realise I had the app & by passed the app to give me my 10%.
By this time a queue had formed, but then suddenly a few piped up they were having the same problem 🙄 so didn’t feel too embarrassed.

Cossy Thu 10-Sept-26 09:28:13

Most shops have a “loyalty” scheme and most supermarkets now do “price matching” to each other.

I get your “gripe” but it’s just another little “reward” for shopping with certain retailers.

We shop with Tesco, one year our vouchers paid for our entire family’s entry fee to Longleat, 9 of us.

Last year I paid towards an easyJet trip to Spain.

Marydoll Thu 10-Sept-26 09:21:29

MT62

Deudits

MT62, it isn't you, it's how many things want a card, an app or a password all at once these days. Jaxjacky's fob on the key ring is the best answer, it's there when the handbag isn't and doesn't care about the signal in the shop. And for the library, the desk can usually reset the PIN in a minute next time you're in.

Yep got them on my keys but only nipped to pick up my car so no keys has hubby had his

I have mine on my keys, but they are falling apart, so won't be much use soon!

MT62 Thu 10-Sept-26 09:12:17

Deudits

MT62, it isn't you, it's how many things want a card, an app or a password all at once these days. Jaxjacky's fob on the key ring is the best answer, it's there when the handbag isn't and doesn't care about the signal in the shop. And for the library, the desk can usually reset the PIN in a minute next time you're in.

Yep got them on my keys but only nipped to pick up my car so no keys has hubby had his

Deudits Thu 10-Sept-26 08:57:57

MT62, it isn't you, it's how many things want a card, an app or a password all at once these days. Jaxjacky's fob on the key ring is the best answer, it's there when the handbag isn't and doesn't care about the signal in the shop. And for the library, the desk can usually reset the PIN in a minute next time you're in.

MT62 Wed 09-Sept-26 20:15:27

Yep I know they do Sago & Petra.
Wasn’t life so much simpler when we had ‘buy one, get one free’ with no card involved. I don’t want two for three😩
Just finding life so difficult at the moment. Yesterday it was the library I couldn’t log on to 😩

MT62 Wed 09-Sept-26 20:11:00

crazyH

Yes MT62 - I just bought 6 Birthday Cards from there. good value

Good that Asda have never increased the price 😊

Sago Wed 09-Sept-26 20:01:52

Cards are not about the customer they are all about data.

The companies use the data to profile their customers and use the information to attract more business.

petra Wed 09-Sept-26 19:45:20

MT62

OldFrill

I think all the major supermarkets apart from Aldi have some kind of loyalty card/app.

Farm foods doesn't have a loyalty card, it does have a savings card, which must be a nice little earner for them.

I spent £49, & the young man let me put two £2 vouchers through 😊 I find the staff very friendly too.

Do you know that Tesco and Sainsbury make £300 million between them annually by selling on your DATA.
That’s not your personal DATA.

Nandalot Wed 09-Sept-26 19:11:52

We always use our club card vouchers for rail cards. Brilliant.

crazyH Wed 09-Sept-26 19:11:09

Yes MT62 - I just bought 6 Birthday Cards from there. good value

MT62 Wed 09-Sept-26 19:07:41

seasider

I enjoy my Clubcard discounts but I also use my points with Clubcard reward partners where I get double the value . I have used them towards holidays and railcards etc.

I bought a cheap tv for the kitchen some years ago. Trip to London on the mega bus (gosh never again, it was horrendous), we paid full wack for the train home so didn’t really save a penny 😂

seasider Wed 09-Sept-26 19:03:02

I enjoy my Clubcard discounts but I also use my points with Clubcard reward partners where I get double the value . I have used them towards holidays and railcards etc.

Jaxjacky Wed 09-Sept-26 18:54:51

I keep the CC fob on my key ring.

MT62 Wed 09-Sept-26 18:31:56

Retread

Good idea to add to phone wallet.

I also carry a physical CC, as I've got to take out my payment card anyway.

I usually have my plastic card for back up but didn’t have my handbag with me 🙄

MT62 Wed 09-Sept-26 18:30:35

crazyH

I don’t think Asda has a Club Card, or do they? Since I moved here, I’ve been shopping there, although I have seen the checkout lady scanning some people’s smartphones - I don’t know what that’s all about 😫

I think they have something there, not sure what🤔
I like their birthday cards £3 for three card. Bought the same card at Clinton’s £3 for one

Retread Wed 09-Sept-26 18:30:24

Good idea to add to phone wallet.

I also carry a physical CC, as I've got to take out my payment card anyway.

Retread Wed 09-Sept-26 18:28:56

NoodleNut

What do you mean by 'couldn't load up' do you mean on your phone? If so, I've done a screenshot of mine as you can't get a good signal in my local Tesco. I have also added to my phone wallet too.

My local Tesco have signs everywhere saying they do not accept screenshots for CC.