Can anyone help? When I go on You Tube or BBC I player for example I get sound but no picture, just a green screen. Its only been happening for a week or so. I think it may be connected to my attempt (which failed) to download Windows 10. I have googled the problem and there are apparent solutions out there but v complicated and I don't want to do more damage. Any one had the same problem and if so how did you fix it? If I have to pay someone to fix it for me how much should it cost? Any advice will be much appreciated.