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What would you have done?

(77 Posts)
burrowdigger Thu 07-Apr-16 13:55:09

One evening a few weeks ago, I went for a meal with 2 friends to a small hotel in our local town. The hotel car park was full so we parked in a nearby public one. We then enjoyed our meal with a bottle of wine.
When we came to pay, Friend no. 1 wanted to pay on her card, so Friend no. 2 and myself agreed to settle with her afterwards. The young man who had served us dealt with the bill. We were chatting among ourselves and not paying much attention and when the transaction was completed, we left the hotel and walked back down the street to the car park.
A few minutes later, the young man came running down the street after us saying he had forgotten to charge us for the wine. Friend no 1, who is very law abiding, went straight back to the hotel and paid for it before we had a chance to discuss it. Friend no 2 and I were of the opinion that although it was probably a genuine mistake, it was the young man's and that as we had left the hotel premises, he had no right to come after us.Friend no. 1 argued that because we like to have coffee or a meal there regularly, she didn't want to upset them.
What would anyone else have done?

Greyduster Thu 07-Apr-16 18:09:20

We took some friends who we don't see very often out to lunch recently and when DH paid the bill he noticed the wine had not been charged for, so he went back to the desk and paid for it. Quite frankly, considering the standard of the food, which we had been led to believe would be better, I don't think they deserved anyone to be so honest with them, but the wine had been the only thing we enjoyed! I wrote to the management and never even received a response.

pompa Thu 07-Apr-16 17:49:42

I feel quite self concious walking out of clothes shops eg, M&S, with clothes just on a hanger (to mean to buy a bag)

Indinana Thu 07-Apr-16 17:35:13

We walked out of Lidl with an item we hadn't paid for. It was pouring with rain, I had just injured my knee and was limping, but I went straight back, explained and paid up. All I got was a blank face and "£5.99". No smile, no thanks.
Out with my DD last week, in a different shop. She'd put a couple of items in the shopping tray of her pram, then we had coffee, wandered round the shop a bit more afterwards. It wasn't till we got to the car that she noticed the items, unpaid for, so she rushed back and paid for them. Once again, no reaction, they just took the money with no acknowledgment of her honesty, no smile.
I will always pay up in such a situation, but it would be nice to have a smile and a thank you for being honest!

I'm shocked that the OP would even consider refusing to pay!

jinglbellsfrocks Thu 07-Apr-16 17:07:18

Oh, thank you! smile

morethan2 Thu 07-Apr-16 17:06:16

jinglbellsfrocks somtimes your like a wonderful blast of fresh airsmile

jinglbellsfrocks Thu 07-Apr-16 16:47:00

In fact, I'm sure, if it was a big concern, I would say nothing.

jinglbellsfrocks Thu 07-Apr-16 16:45:27

We too had a bill where the desserts had been missed off. We pointed it out and pub landlord was grateful. However, at another eating place we realised something was left off (can't remember what it was) and when we pointed it out, the girl treated us like imbeciles for being honest! grin

If it's a pub or a small business, def pay up. If it's a huge chain... Hmm not so sure! Probably would say nothing. And count ourselves lucky!

mumofmadboys Thu 07-Apr-16 16:45:03

We once had three main meals and when I checked the bill we were only charged for two. I went and told them and paid up. Then the waitress came with a piece of gateau divided into three and said it was complementary from the management!
Perhaps the original post wasn't genuine with a name like burrowdigger! Surely no-one would be so dishonest.

Anya Thu 07-Apr-16 16:38:51

Pay up and wonder about the honesty of yourself and friend 2.

Anniebach Thu 07-Apr-16 16:27:07

If I were friend 1, I would find two new friends

ginny Thu 07-Apr-16 16:25:24

Clicked too soon. In the OP situation I would certainly have paid up.

ginny Thu 07-Apr-16 16:23:20

We have had similar incidences where we have acted differently . First instance, desserts we had eaten were not on the bill. We pointed out the error . Waiter was very grateful. Second instance, in a group of six, our main courses were not on the bill. This was in a pub where we had to go to the bar to pay. DH said to the lady behind the bar that there was a mistake on the bill whereupon she rudely replied " I don't think so , I don't make mistakes". Exit six customers.

f77ms Thu 07-Apr-16 16:12:13

Pay up , the young man would have had to pay for the wine out of his minimum wage wages . Its awful that you would even consider not doing .

sunseeker Thu 07-Apr-16 15:51:27

Similar thing happened to us several years ago. A friend wanted to pay by credit card so it was agreed he would pay this time and we would pay the next time we went out. On the way home the friend started laughing and said the wine had been left off the final bill. DH who was driving turned the car round and drove back to the restaurant. The friend was adamant that it was the restaurants fault and we didn't need to pay but DH insisted on paying up.

grumppa Thu 07-Apr-16 15:47:14

Whoever was given the bill should have checked it and drawn attention to such an obvious omission. And even if the omission have been overlooked by your party, you should have paid without hesitation when he drew it to your collective attention.

Bellanonna Thu 07-Apr-16 14:58:23

Not badly written enough

whitewave Thu 07-Apr-16 14:40:13

Oh blush

MiniMouse Thu 07-Apr-16 14:26:59

It's still the school holidays wink

Grannyknot Thu 07-Apr-16 14:15:45

Pay up and give him a tip.

Greenfinch Thu 07-Apr-16 14:10:39

You are winding us up aren't you?

Greenfinch Thu 07-Apr-16 14:08:28

Presumably you drank the wine. You should have checked that it was on the bill in the first place. Of course you should pay up.

rosesarered Thu 07-Apr-16 14:05:55

Pay up of course! It would have been dishonest not to, if you had been in the car and realised then that the wine had not been paid for, then that would have been a choice for you, but a member of staff telling you about the mistake gave you no choice.

Bellanonna Thu 07-Apr-16 14:04:22

I would have felt mortified for not checking the bill properly before I left and would have paid up without hesitation.

tanith Thu 07-Apr-16 14:03:41

Its just a few quid , and he could of had to pay for it himself out of his probably minimum wage . I'm glad your friend did the decent thing.

whitewave Thu 07-Apr-16 13:58:15

Good grief what is the matter with you? For a couple of quid you could have cost that young man his job or at least the price of a bottle of wine. Grow up.