Tried to order groceries from ASDA this morning. Everything went as normal until I got to the payment stage. After I put in the payment details it goes to the clicksafe page which checks with my bank. Today it said this website temporarily unavailable or may have moved, so I couldn't make the payment.
I tried several times and with different cards but no result.
I rang the bank which said there was no reason why the payment couldn't be made. ASDA suggested I use a different app to order with.
I've wasted half the day on this and don't know what to next. It would have been quicker to go to the store!
Any suggestions please
kathsue Fri 14-Sep-18 14:02:21
OldMeg Fri 14-Sep-18 14:43:53
kathsue Fri 14-Sep-18 15:25:26
kathsue Fri 14-Sep-18 15:27:28
OldMeg Fri 14-Sep-18 15:27:32
kathsue Fri 14-Sep-18 17:24:32
OldMeg Fri 14-Sep-18 19:32:33
justwokeup Fri 14-Sep-18 19:59:27
kathsue Sat 15-Sep-18 15:58:23