I use PlusNet for my telephone and broadband supplier who in the past have been good. This doesn't appear to be the case now, I pay my Line rental once a year to save money only to be charged line rental in August and again in September, I have called six times to get my money back to be told it will be in my bank account in five days, I wait in hope every time. It seems to me they are very quick to ask their customers to pay if they are owed money but when it is them owing us money they don't pay up. Has any other Gran had the same problem and what can we do about it. I don't like to play the OAP card but really felt on the telephone again today that they really don't care.
Alphabetical girls and boys names January 2024