I'm trying to work out how to get a refund from Amazon. I've bought 2 books which I've not received and learned that they'd been returned to seller as there was a despatch problem.
I've been all round the houses on the Amazon website to find out how to get my money back but the refunds appear to only relate to goods actually received and there's a cheeky piece at the end asking if the information was helpful. I said no and it came up that they'd bear that in mind but no details were asked!!
Helpful? Definitely NOT!
Any suggestions would be VERY welcome.
There is no customer number or email to contact for advice
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