I recently collected a new printer , previously ordered and paid for online.
When I got to the store, they asked for ID, after I'd produced the confirmation e-mail they'd sent and advised me to take as ID.
'No, that's not enough,' the callow youth told me, 'we need photo ID.'
To collect a printer?!
'Do you have a driver's licence?' He asked. I don't drive.
'Your passport then?' Sorry, no.
And no notification on the confirmation email that this would be required.
Fortunately I remembered I did have my rarely used Total Mobility card which has my photo and entitles me to 50% off taxi fares.
Callow Youth looked at it doubtfully, 'We really need a passport or drivers licence.'
Me: 'Doesn't that photo look like me?'
'Is it my name on the card?'
'And the same one as on the confirmation invoice.'
'So what's the problem?'
'It's just company policy to insist on a driver's licence or passport.'
By this time I was feeling so sorry for the poor beggar I wanted to tell him to find a job where he was actually allowed to use his brain.
Me: 'No problem, you keep the printer and I'll write and ask for a refund.'
I turned away.
'OK, I'll let you take it but next time you buy something from us.....'
I picked up the printer and was already shaking my head and walking away, 'There won't be a next time.'
What a performance!
And online forms which require you to put in so much detail, including multiple numbers from (for instance) Premium Bonds) but the form has a 'time out' facility which ensures you can't.
BradfordLass72 Sat 22-Jun-19 01:30:27
Goblinsattackin Fri 21-Jun-19 22:12:48
Greenfinch Fri 21-Jun-19 21:33:16
Lazigirl Fri 21-Jun-19 21:22:15
Devorgilla Fri 21-Jun-19 21:04:48
Pittcity Fri 21-Jun-19 17:18:17
phoenix Fri 21-Jun-19 17:06:12
B9exchange Fri 21-Jun-19 15:44:52
EllanVannin Fri 21-Jun-19 15:41:27
Devorgilla Fri 21-Jun-19 15:20:42