I would suggest that you keep responses unemotional and honest as she has admitted to loving upsetting people.
So telling you about pronunciation ...you reply "Ok!" No more. Then she gets no pleasure from seeing upset!! Re granddaughter you could say " I'm surprised you thought could help her" then no more. Whatever she says after that just replyv"Oh!" Again no pleasure provided for her as she sees no upset.
Just an idea this but to me the key is her pleasure in upsetting people and therefore seeing you upset, outraged or whatever will make her do it more 
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