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Amazon asking for date of birth

(139 Posts)
Doodle Tue 21-Jul-20 14:59:02

DH and I have Amazon deliveries all the time. Parcels are often left outside our door or in the reception and they don’t even ring the bell. Today’s delivery man said he needed my date of birth for confirmation of deliver. I told him I wasn’t giving him my date of birth and that Amazon don’t know my date of birth anyway so it wouldn’t confirm anything. I offered to sign for the delivery but no, nothing other that me giving him my date of birth would do. If I did not provide the information he would take the packages away. After much discussion we said take them then which he did.
The items ordered were a bathmat and some hand wipes, not exactly contraband.
Has anyone else been asked for their date of birth when taking delivery of an Amazon order ?

Liz46 Wed 22-Jul-20 09:11:17

We have both been locked in so have boxes of wine delivered. OH has his driving licence handy when a delivery is due.

grannybuy Wed 22-Jul-20 09:10:13

PS - the delivery person should be allowed to explain if this is why he needs a dob.

grannybuy Wed 22-Jul-20 09:09:00

At the self service till in M & S, the bell rings for assistance if you try to scan liqueur chocolates - it's because of alcohol content.

Juicylucy Wed 22-Jul-20 09:05:44

Bit odd, I wouldn’t have given it to him either. Be interesting to see if it’s a new requirement from Amazon.

Charleygirl5 Wed 22-Jul-20 08:44:41

paddyanne does that mean if you did not have a passport for any reason- no delivery of alcohol?

My sister in law who is in her 60's was asked for proof of age in a supermarket when buying alcohol. She left her large amount of goods there and walked out.

paddyanne Wed 22-Jul-20 00:00:42

I had to get my passport out of the safe for an Amazon delivery as it was alcohol..now I know I look reasonable for my age but I'm 66 and theres no way I 'm under the leagl age to buy alcohol.The delivery guy was very apologetic and said it was a new rule ,he has delivered here dozens of times or more ,but no passport no nice port for BIL's birthday . He was lucky OH was in because I can never remember the code for the safe

Doodle Tue 21-Jul-20 21:49:00

BlueBelle I think you were right and it was a new chap. When I spoke to Amazon I made it clear we had no problem with the driver he was polite and not in anyway rude just totally insistent that he needed my date of birth. He kept pointing to his screen and telling me it was what it said. I believe he was doing his best just had got it wrong in this instance.

geekesse Tue 21-Jul-20 21:48:04

The only words I exchanged with the person who delivered my parcel this evening were:
Him “Here’s your Amazon parcel.”
Me “Thank you.”

jenpax Tue 21-Jul-20 21:47:43

I haven’t had this with Amazon but my daughter ordered some wine which when the delivery man arrived and I answered the door said he needed Proof of my age! I am 56 and NO WAY look under 25 even in dim light ?

Doodle Tue 21-Jul-20 21:45:12

Further update on the delivery. I got am email from Amazon to say they were sorry for the mix up and the parcels would be delivered ASAP. They arrived back early this evening. Don’t know who the driver was as he rang the bell then left before we opened the door.

Doodle Tue 21-Jul-20 21:43:09

Can’t go shopping BlueBelle . Needed them urgently as DH took the skin off his arm and hand falling down some steps. He got patched up by the nurse who told him to buy baby wipes to clean his hands and fingers and not to put his hand near water. We paid 70p for a packet of 56. Not sure how much cheaper they are in a pound shop. (We didn’t just buy one packet)

BlueBelle Tue 21-Jul-20 18:16:35

Doodle glad you got that sorted probably a new bloke trying to get it right
I m intrigued why would you buy baby wipes from amazon every pound shop and corner shop sell them
annodomino for knives and scissors and alcohol I can understand

annodomini Tue 21-Jul-20 18:13:27

When Amazon delivered a pair of scissors, the deliverer asked for my age. Ridiculous! Do I look as if I'm under 18? But he said that this was the rule and demanded my DoB. As I needed the scissors, I gave in, but I still think it was utterly unnecessary.

Doodle Tue 21-Jul-20 17:43:49

I did phone Amazon and managed to get through to the logistics department. Apparently there was no need for me to give my date of birth and the chap shouldn’t have asked for it. They apologised and said they would re schedule delivery for tomorrow with a different driver. I think he was just a new chap who didn’t know what he was doing.
jaxjacky sorry I wrote hand wipes but they were in fact baby wipes not alcohol wipes so no alcoholic content in my parcels.

Elegran Tue 21-Jul-20 17:35:34

who have your name and address

Elegran Tue 21-Jul-20 17:34:52

PinkCakes One of the things that are often used by banks and other firms as an identity check is your date of birth. Several people are rightly bothered about being asked it unnecessarily by complete strangers who have their name and address and are only subcontracted to deliver to you. The Amazon delivery men here change frequently, so the 50p a parcel that they get clearly doesn't make it worth their while. They could stop delivering tomorrow and never be heard of again, but they have your details. If they turned to crime, that could go towards stealing your identity.

Susan56 Tue 21-Jul-20 17:33:59

AGAA4,thank you.I will tell my daughter.

Davida1968 Tue 21-Jul-20 17:18:19

No, we've never been asked for DoB by Amazon delivery person, either.

Oopsminty Tue 21-Jul-20 17:14:01

I had my photo taken today by a young chap who'd dropped a parcel off

As I bent down, looked up to say goodbye and there he is, taking my photo

I wasn't looking my best but I doubt he was very concerned

My daughter says that's quite common but I'd never had that happen before

I suppose a lot of parcels are being left in porches and it's possible the owners are saying they've not received it. Whether true or not.

So now they can glance at their phones and see cranky old ladies peering at them wondering what on earth they're doing.

Greenfinch Tue 21-Jul-20 17:12:15

Never. I had a parcel left on the doorstep today. They did not ring the bell.

Nannarose Tue 21-Jul-20 17:10:38

DH uses Amazon a lot, and we have never been asked either. I too would have refused, but as suggested, probably just given a fake.
I would worry that it would be used to build a fraudulent ID.
I don't like giving out my phone number. They say it is in case there are delivery problems, but some large companies do seem to sell them on. So unless there is a good reason (usually a small independent company who might have a query) I give a fake phone number (I have one I made up and I ring it occasionally to check it's not in service!)
I am now prepared with a fake date of birth, so thank you!

PinkCakes Tue 21-Jul-20 16:57:12

I have things from Amazon every week - I've been buying stuff from them for years. I've only once been asked for my date of birth, and that was for alcohol at Christmas. I had to show my driving licence as proof.

Why did you object to giving your date of birth? I suppose the delivery driver was only following orders.

Lolo81 Tue 21-Jul-20 16:53:11

I’ve only ever had to provide ID when ordering kitchen knives or anything with alcohol. Even though I’m obviously over 18, the driver had to take a picture of ID as confirmation. Is there any chance the wipes had some sort of alcohol in them? That would explain needing the confirmation.

AGAA4 Tue 21-Jul-20 16:37:29

Susan. My daughter complained to Amazon and they apologised and said they would look into why he did that.

Susan56 Tue 21-Jul-20 16:30:01

AGAA4,the Amazon delivery driver walked into my daughters house on Monday too.He was wearing a mask and she had no idea who he was.Really frightened her.