Not OK. Arrange to talk to the home manager.
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I’m quite disturbed about this, is it acceptable?
(195 Posts)I’ve just returned from visiting my mother in her care home. Every time I visit, without fail, she asks me to go to the shop and buy something for her. Some things she asks for are perfectly reasonable, talcum powder, face cream, lip salve, birthday cards for various relatives, toothpaste. Other things not so reasonable, tins of soup, oxo, squash, bovril, sweets, rich tea biscuits, Pot Noodles, new cardigan, new jumpers, new underwear, shoes, and even money from her bank although there’s nothing to buy in the home. My daughter in law takes her a tv magazine every week. She complains vehemently if DiL can’t get the one she prefers and says she’s going to get DiL to go out again and get the one she wants. I told her she was not to do this as DiL has a full time job and is in the middle of moving house. I also talk to the staff and most of the food items are available, or can be made available, at the home. The food is lovely and the home offers three course meals twice a day and anything at all for breakfast plus home made cakes and biscuits.
Anyway the big question is that today, along with a request for tins of soup and something from her flat, she has asked me to buy a bottle of Disaronno. I didn’t even know what it was but it seems it’s an alcoholic drink, priced about £16. She wants it for one carer who she says is nice. She even got the carer in question to show it to me on her phone. Is this ethical? Is it allowed? I’m going to speak to the manager or deputy manager later this week when I go in. My gut feeling is that this is not right. Surely staff shouldn’t be accepting gifts like this from residents.
I should add that my husband says that the constant requests to get me to go out to buy things or get things from her flat are to do with her lifelong habit of trying to control me. He thinks she wants ensure I’m constantly doing something for her. She has narcissistic tendencies and was not a very good mother, in fact at times she was quite cruel, but she’s my mother and I try to do the best I can for her, as far as it is possible.
Sorry for long post.
If you choose a public forum for your opening post maddyone where people who have no idea, or no real interest in, your backstory at that point they will take it at face value and offer views that are clearly contrary to yours.
I'm making assumptions of my own here but I'm sure the majority of posters on GN have lived through extremely difficult times with repercussions from childhood traumas forming their personalities and reactions.
It doesn't make them nasty, unkind, unsympathetic, misunderstanding, horrible people - they just have a different take on the situation presented to them and are good enough to respond to your post and offer advice as they see it.
There's really no need for the constant lack of empathy digs on your part.
I wish you well in your difficulties and genuinely hope you find some peaceful, loving resolution with your mum.
It’s really difficult for outsiders to understand situations like this, so forgive me if this is off beam, but would it make sense to cut back on your visits to your mother?
If she was unkind in the past, you aren’t close now, and she is well cared for in the home, do you have to put yourself through this? I’m not saying to cut her off altogether, but I’m not sure that you ‘owe’ her such regular visits and the right to expect you to run errands for her. Owing someone involves a reciprocal exchange, so if your mum had gone out of her way for you until she became unable to do so, then yes - she’d be within her rights to hope for some sort of payback now; but as (I’m guessing) she didn’t, you don’t need to feel guilty so long as you make sure that she is cared for and not abandoned altogether.
As for the spending, I would be more concerned about the soup than the Disaronno. What does she do with it? All the same, even if she builds towers with the tins, or paints them in the style of Andy Warhol, I agree with those who say that just because she’s old she shouldn’t have to account for everything she buys. Having no control over my life would affect me really badly, and I’m not a controlling person with others (or I don’t think I am
).
What is the situation for those who have nobody close enough to do shopping for them?
So, IMO there are two separate issues going on - one is your right to pull back from an obligation to do your mum’s bidding, and the other is her right to have some control over her life. They are not necessarily linked, although I do understand that old habits die hard, and it might be difficult for you to separate them.
Big hugs Maddyone, it's so very hard and you have done your very best at all times. My very loving, caring friend, an older mother like me, looked after her Grandma for years and years when her mother died, and gave her all, sometimes at the expense of missing her child's school play etc.
Iam64
Eazybee. That’s the approach currently recommended for dementia. The classic am I going home today, no longer responded to by attempts to explain , no you live here now. The response is yes, later
Very wise words Iam and eazybee. We can ‘forget’ things that mum clearly doesn’t need and remember those she does.
With regard to the constant requests for items to be taken in we all comply to some extent but we ‘forget’ other things and mostly she seems to forget too. She is definitely losing her memory. It was slow at first, but over the last couple of years since her first fall and two small bleeds to her brain (plus at this time she contracted Covid in the hospital) it has accelerated. This last six months I have seen quite a big difference. She knows she’s losing her memory and it frustrates her. We as a family are absolutely not trying to control her, and I’m saddened that one or two posters have read that into my post.
She asked my husband for sweets too, and he took them in and she said they were
horrible. She asked me for jelly babies because she said she likes them, so I took some
in and she then ate one and said she doesn’t like them. She asked my DiL for Bovril
which DiL took in only for mum to say she doesn’t like it, bring Oxo instead.
I wrote those words yesterday. Some posters could see how manipulative this behaviour is whilst others ignored it or didn’t understand it. There are many more examples of this. Consequently I’m quite upset that I’ve been accused of trying to control her. I also acknowledged yesterday that it must feel that like all control has been lost if a person has to move into a care home. I understand that. Nonetheless this particular care home respects the residents choices and gives residents many opportunities to make choices about their own life. Many residents go out, but unfortunately because mum is now completely immobile (needing a hoist to get into and out of bed) we cannot take mum further than the care home garden.
Anyway, my husband visited yesterday and told mum it was inappropriate to give gifts to carers unless it was a joint gift for the staff room, or the carer was leaving. She just accepted it and said she didn’t know it was that expensive and she thought it was too much money really. So problem now solved. However I will have a word about gift giving with the manager/deputy manager when I can catch one of them (I don’t want to make an appointment and make it too big an issue) and ask about the policy. I certainly won’t mention the name of the carer because I don’t want her to get into trouble at all.
Many thanks to everyone for your replies. I was asking for advice about giving the alcohol and nothing else. I provided information about mum’s daily requests for things as background. I know some posters are aware of the struggles I’ve had with mum over my whole life and are very supportive towards me. It is difficult to describe how having a very controlling mother affects a person, but it certainly does over the whole life. Unlike my sister I have not shied from the responsibility of having an elderly and often difficult parent, but have faced up to it, and given the best possible care always, but particularly during lockdowns when she was at home and afterwards as her health deteriorated. We have visited all the time, taken her to every appointment, done her shopping, decorating, repairs where possible, did all her laundry, taken her out and included her in every family occasion every week whilst she lived in the flat. It’s sad that that some people see this as controlling behaviour on our part.
Eazybee. That’s the approach currently recommended for dementia. The classic am I going home today, no longer responded to by attempts to explain , no you live here now. The response is yes, later
When I visited my mother in her care home another resident would issue a long shopping list to her daughters, which they would carefully write down and discuss, then never buy. Their mother was still thinking she was running her own home and it reassured her if they listened seriously to her requests, which were forgotten immediately the visits were over.
Perhaps a visit to specsavers is in order Iam
at least it gave you a laugh
Nannee49, your post at 16.06 yesterday had me thinking about the Mont Python sketch that asks if the customer wants the brief argument or the full half hour.
Maddyone put her question in chat, not Aibu -
My late husband moved into Care as a Care Home Manager after he decided he'd burned out as a Social Worker, and he'd have hit the roof if any of his staff had accepted a gift from a Resident. It's absolutely not acceptable.
I think you're right skydancer.
I think part of the problem is that when an elderly person goes into a residential home they no longer have control over their lives. To show independence they can become a bit demanding or awkward. My mum had some jewellery that she refused to give to me even though she would never wear it. I respected the fact that she still wanted to be in control as I was the daughter. It must be very difficult to have other people making all your decisions.
MissAdventure
Precisely because of the situation that has now arisen.
I would sooner go without a gift than have a suspicion that I somehow coerced a person, as would all decent people.
It is to protect her mum, as a vulnerable person, though, mostly.
Yes, this absolutely.
Gifts to all the staff eg biscuits, to be shared in the staff room and declared in the records is one thing but spirits is quite another.
maddyone I apologise for thinking you asked if it was unreasonable rather than unethical behaviour but I would still have posted it was unfair of you to assume dodgy carer motives knowing your mum as you do.
And I would ask you not to apply the same logic of assumption to me. I am neither an unsympathetic person just because my view doesn't fit your narrative nor am I ignorant of the cruelty and hurt that can exist in mother/daughter relationships and, again, would ask you not to make assumptions because I disagree with your POV.
It's a puzzle to me why you would invite opinions on your dilemma if all you want is approbation.
Precisely because of the situation that has now arisen.
I would sooner go without a gift than have a suspicion that I somehow coerced a person, as would all decent people.
It is to protect her mum, as a vulnerable person, though, mostly.
If Maddyone's mum has full capacity and gifts are declared why shouldn't she buy gifts. Lets not forget this is the resident's home.
Yes, I think it's as well to sort out the alcohol thing, so everyone knows "the rules".
The rest, well, that can be overcome, one way or another, without a big fuss.
It's helpful to be able to throw some ideas around on here, sometimes, just to get some neutral input.
Aww, thank you MissA you are a kind and understanding person too. The important thing is to get this alcohol gift thing sorted out. I went to the hairdresser today and so my husband has gone up to see her (she gets a visit from someone in the family almost every day which many of the residents don’t get) and so he may have seen the manager and possibly spoken to mum about it. I’ll see when he gets back.
Anyway, back to the point, what I actually asked was
Is it ethical? Is it allowed? and I was referring to the buying of gifts, alcoholic gifts, for members of staff.
I would think buying chocolates, biscuits occasionally as a thank you for the staff is fine but not for individual carers.
Nor tins of soup!
I did wonder about dementia and wondering if it could be the start, she might think she is buying food for herself.
Have a chat to the management about their rules.
SueDonim thank you so much for understanding. It is a difficult situation indeed. I have asked her to make a shopping list a few times before but she doesn’t do it. Her memory is gradually declining and it may be that she forgets. I gave her a nice notebook for Christmas but she prefers to write little notes to herself (like the carers names) on the back of an empty tissue box. Old habits die hard and she was always a great maker of lists about all kinds of things, but always written on odd bits of card or scraps of paper such as used envelopes. However she doesn’t make me a shopping list despite being asked so she either forgets or won’t comply. Instead she will ask me for things when I visit, three items yesterday, and then at ten o clock this morning I received a text asking me to take in a fourth item, sweets. She asked my husband for sweets too, he took them and she said they were horrible. She asked me for jelly babies because she said she likes them, so I took some in and she then ate one and said she didn’t like them. She asked my DiL for Bovril which DiL took in only for mum to say she doesn’t like it, bring Oxo instead.
The main thing is to get things chugging along smoothly again, Maddy.
You don't have to justify yourself - I've long read about your regular visits to your mum, and the fact that you want her to be comfortable and content. (As content as possible, anyway, given her circumstances and personality)
Once your sure all is well, it might be time to do a once weekly shop (and no extra running around) 
Incidentally many people have told me over the years to walk away from her. I didn’t because she’s my mother and I have strong family values, in particular learnt from my husband’s lovely family.
Nannee you are mistaken, I didn’t at any point ask if I was being unreasonable. That’s because I know I’m not being unreasonable. I did say that some of the things mum asks for are perfectly reasonable such as talcum powder or cream (although she has skin cream from the doctor.) I also said some things are not so reasonable such as regular requests for food items, many of which are already provided by the home, which also provides two three course meals a day, and which always provides home made soup as a possible starter (there is always a choice for every course.)
It seems you’ve taken little notice of what I said about my mother having always being a controlling and dominant woman. I suppose if you had a very loving mother who was not controlling and manipulative you will have little understanding of living a lifetime of this, but some other posters seem to understand. It is not nice, it has probably been the cause of my loss of confidence as a young woman and of my reliance on antidepressants to keep myself okay. My sister fared less well and has suffered very poor mental health all her life, and a terrible loss of self esteem.
Anyway, back to the point, what I actually asked was,
Is it ethical? Is it allowed? and I was referring to the buying of gifts, alcoholic gifts, for members of staff.
I think you’re a very unsympathetic person to tell me it’s unreasonable to control what a person spends their money on. I’m not controlling her, she’s trying to control me, much as she always has done. Obviously you had a lovely mother, not all of us were that lucky.
It very much seems to me that you are the one being manipulated, Maddyone. By constantly asking for little bits and pieces your mother is dangling you like a puppet and she can make you dance to her tune.
I am making the assumption that she has all her faculties, in which case you can make a change to how her demands can be managed. Tell her to keep a shopping list (give her a nice pad and pen to write it on) and you’ll collect it once a week and get her requirements.
Alternatively - and again I’m assuming she can use a phone - some Coop stores now operate a phone ordering service. Your mother could call them and they will deliver to the home. She might even enjoy having someone else to chat to. They’ve been a lifeline to my 94yo mum, who is still in her own home without needing help.
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