Is it more or are any other gransnetters not getting letter from DWP.? My DH received letter re winter fuel and recently about state pension increase. I received neither. I am hesitant to phone, past experience trying to get pension originally was a nightmare. Briefly, didn't get the invitation to apply, couldn't get verified on line and paper application got lost. Aghhh
Letter about Council tax, water rates last week. Pension and tax letter yesterday. Like others the increase in charges outweigh the increase in pension.
I had mine a few weeks ago.Maybe it's decided by the last 2 number digits on NI number as these numbers determine the day of payment.Mine is 47 and I get paid on a wed.
It could depend on which Retirement Pension you get. OH gets the ‘old’ one and I get the new and what letter your NI number ends in (‘A’s go first etc). Then of course there’s the volume of letters for Royal Mail to deliver……. I’m not worried about the letter. It’s easy enough to add 10.1% to the ‘new’ pension. As long as the cash arrives it’s fine.
I had a real hassle receiving my winter fuel allowance. It eventually arrived last week. They insist on phoning them (or actually sending a letter by snail mail. I have this problem most years. I did use snail mail one year but never did receive a reply. This year I received notification that I would receive £250 but nothing arrived. In the end it took several attempts at emailing them and going through the complaints procedure. Eventually I relented and phoned. Was put on hold and finally put through to the right “department” which I suspect was the employee’s home as I could clearly hear a dog barking in the background. After a really long friendly conversation I was informed that all would be sorted out. She even gave me a date that the money would reach my account. It didn’t happen. Forty minutes of my life I’ll ever get back. Had to phone all over again. This time it arrived. Just in time for spring.
DWP is a nightmare. I live in France, been trying to get info about my UK pension for 18 months. They don't reply to emails and don't seem to have a clue what I'm talking about when I phone (when I can actually get someone on the line).
I suspect that these general information letters are sent out alphabetically. MrP's surname is way up the alphabet compared to mine, he has received his letter informing bout the increase in the state pension but I have had nothing as yet.
It was the same with the winter fuel payments - his letter arrived around three weeks before mine.
I’ve only had a text message telling me they re processing my pension application and they ll be sending me a letter. I applied in December, plenty of time to get a flipping letter out and process it, the text said not to contact them. Having waited an extra 6 years for my state pension I d really rather like it when it’s due, thank you DWP which was when I turned 66 !!
I never got winter fuel letter .Had letter about pension increase then letter from tax office I am £5 a week over PTA so have to file taxes for next year. Thus Government are taking more from all lower income workers .They increase minimum wage just so they tax lower paid
Strangely enough l got my letter giving me my pension credit increase but yet to have the main pension increase letter. I did get the winter fuel letter as well. I'm a W.
If you haven’t got a State pension separate from yout DH that is probably why he gets all the letters. OH and I have separate finances so we both get individual letters, but winter fuel etc is shared and we both get letters for that.
We’ve had our pension increase letters this time, but when I was approaching 66, I didn’t receive a letter. I had to contact DWP myself. No explanation was given.
Not received letter about fuel osyment or pension increase either, but have got notification about council tax and the increase in that and increase in pension credit but nothing else, but am near end of alphabet, being the letter W., interesting to see how many other people are not getting notifications