Gransnet forums

Ask a gran

DWP Is it me??

(67 Posts)
Nana56 Wed 15-Mar-23 15:48:24

Is it more or are any other gransnetters not getting letter from DWP.?
My DH received letter re winter fuel and recently about state pension increase.
I received neither.
I am hesitant to phone, past experience trying to get pension originally was a nightmare.
Briefly, didn't get the invitation to apply, couldn't get verified on line and paper application got lost. Aghhh

Saggi Fri 17-Mar-23 14:23:57

Sorry to get hope up …..it’s 10.1% !!

Saggi Fri 17-Mar-23 14:22:02

I had my letter about the increase (10.5%) two weeks back… my husband hasn’t had his🤷🏻‍♀️

4allweknow Fri 17-Mar-23 13:36:05

Letter about Council tax, water rates last week. Pension and tax letter yesterday. Like others the increase in charges outweigh the increase in pension.

JACQUE100 Fri 17-Mar-23 13:31:25

Our surname begins with a W, so no chance any time soon!!

Soroptimum Fri 17-Mar-23 13:16:17

Had my pension increase letter a couple of weeks ago. Initial G

Shill29 Fri 17-Mar-23 13:06:48

Had ours several weeks ago. Initial H

nomoreusernames Fri 17-Mar-23 12:46:00

I had mine a few weeks ago.Maybe it's decided by the last 2 number digits on NI number as these numbers determine the day of payment.Mine is 47 and I get paid on a wed.

Nicksmrs46 Fri 17-Mar-23 12:37:46

We received our winter fuel letters in November and the money was in our account a week later

Cossy Fri 17-Mar-23 12:35:35

Husband had his increase letter about a month ago - surname begins with C but they might also use NI number to send out - who knows

F1Grandma2 Fri 17-Mar-23 12:31:36

It could depend on which Retirement Pension you get. OH gets the ‘old’ one and I get the new and what letter your NI number ends in (‘A’s go first etc). Then of course there’s the volume of letters for Royal Mail to deliver……. I’m not worried about the letter. It’s easy enough to add 10.1% to the ‘new’ pension. As long as the cash arrives it’s fine.

bear1 Fri 17-Mar-23 12:28:14

i havent hadd a letter yet but did get one about the winter fuel allowance

Marmite1953 Fri 17-Mar-23 12:01:53

you obviously are not aware of the WASPI campaign ..we have been fighting for over 7 years for maladministration by the DWP

Polremy Fri 17-Mar-23 11:48:06

I had a real hassle receiving my winter fuel allowance. It eventually arrived last week. They insist on phoning them (or actually sending a letter by snail mail.
I have this problem most years.
I did use snail mail one year but never did receive a reply.
This year I received notification that I would receive £250 but nothing arrived.
In the end it took several attempts at emailing them and going through the complaints procedure. Eventually I relented and phoned. Was put on hold and finally put through to the right “department” which I suspect was the employee’s home as I could clearly hear a dog barking in the background. After a really long friendly conversation I was informed that all would be sorted out. She even gave me a date that the money would reach my account.
It didn’t happen. Forty minutes of my life I’ll ever get back.
Had to phone all over again. This time it arrived. Just in time for spring.

HLP909 Fri 17-Mar-23 11:44:45

DWP is a nightmare. I live in France, been trying to get info about my UK pension for 18 months. They don't reply to emails and don't seem to have a clue what I'm talking about when I phone (when I can actually get someone on the line).

ParlorGames Fri 17-Mar-23 11:36:40

I suspect that these general information letters are sent out alphabetically. MrP's surname is way up the alphabet compared to mine, he has received his letter informing bout the increase in the state pension but I have had nothing as yet.

It was the same with the winter fuel payments - his letter arrived around three weeks before mine.

Shirls52000 Fri 17-Mar-23 11:26:24

I’ve only had a text message telling me they re processing my pension application and they ll be sending me a letter. I applied in December, plenty of time to get a flipping letter out and process it, the text said not to contact them. Having waited an extra 6 years for my state pension I d really rather like it when it’s due, thank you DWP which was when I turned 66 !!

antheacarol55 Fri 17-Mar-23 11:26:18

I never got winter fuel letter .Had letter about pension increase then letter from tax office I am £5 a week over PTA so have to file taxes for next year.
Thus Government are taking more from all lower income workers .They increase minimum wage just so they tax lower paid

Otis Fri 17-Mar-23 11:21:47

Strangely enough l got my letter giving me my pension credit increase but yet to have the main pension increase letter. I did get the winter fuel letter as well. I'm a W.

Roseflower5 Fri 17-Mar-23 11:20:14

Shinamae

I had my letter about the pension increase a couple of weeks ago..

You are not forgotten, they will send you one.

Froglady Fri 17-Mar-23 11:18:21

I've had a letter about Pension Credit increase but nothing yet about state pension.

Coco51 Fri 17-Mar-23 11:15:33

If you haven’t got a State pension separate from yout DH that is probably why he gets all the letters. OH and I have separate finances so we both get individual letters, but winter fuel etc is shared and we both get letters for that.

TiggyW Fri 17-Mar-23 11:15:10

We’ve had our pension increase letters this time, but when I was approaching 66, I didn’t receive a letter. I had to contact DWP myself. No explanation was given.

ruth70 Fri 17-Mar-23 11:12:58

Not received letter about fuel osyment or pension increase either, but have got notification about council tax and the increase in that and increase in pension credit but nothing else, but am near end of alphabet, being the letter W., interesting to see how many other people are not getting notifications

Nan231 Fri 17-Mar-23 11:12:52

Not had ours yet. Surname begins with R.
I always though they did them alphabetically .

sundowngirl Fri 17-Mar-23 11:09:28

Neither of us have received a letter about the state pension increase. Our surname begins with S so we assume they are working through the alphabet