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Staff training at our Doctors’ surgery.

(110 Posts)
Chardy Wed 19-Apr-23 09:20:03

I've always assumed catching up with admin uninterrupted. Writing letters to hospitals, reviewing patents' meds probably requires serious concentration (and peace and quiet?).

Doodledog Wed 19-Apr-23 09:14:21

It’s difficult when surgeries are already stretched to the max and appointments are all but impossible to arrange; but would you rather have outdated systems and no new innovations? The ability to book online, or to see your notes are just two options that spring to mind. Staff will have to learn to do things like this (the protocols as well as the systems). When are they supposed to do it?

Aveline Wed 19-Apr-23 08:47:53

I used to do talks for GP practices. Usually lunchtime ones. I talked about autism in adults. I suspect there are lots of similar issues to discuss along with new treatments etc etc. Medicine is always changing.

Sparklefizz Wed 19-Apr-23 08:43:56

I had been trying to get through to my surgery on the phone and kept getting a recorded message saying Sadly we are under-staffed and so busy ......"

I gave up on trying to phone and drove there. When I walked in, there was a banner across the reception saying "Goodbye and Good Luck" and people were milling around with drinks ..... clearly a leaving party was going on with cake and presents!! So tanith - spot on! smile

growstuff Wed 19-Apr-23 08:27:28

Ever-changing patient pathways and NICE guidelines.

growstuff Wed 19-Apr-23 08:25:50

Updates on new IT systems (as an example).

GrannyGravy13 Wed 19-Apr-23 08:23:49

Ours have been doing this for the last 15 years, should know the job inside out by now 🤣🤣🤣🤣

cornergran Wed 19-Apr-23 08:22:10

Same at ours, except on a Wednesday nankate. Who knows hmm. Suspect tanith may be right.

tanith Wed 19-Apr-23 08:18:35

🍰🧁☕️

NanKate Wed 19-Apr-23 08:09:59

Each month our surgery closes on a Tuesday afternoon for staff training.

There appears to be no improvement in the services we get from the surgery. We wonder what they are actually doing.

Any idea ?