tanith
I’ve not used them often and I’ve been with the RAC for years but they’ve always responded quickly and efficiently when I have needed them. I also manage to beat them down on price when it’s due for renewal if you don’t ask you don’t get.
Same here, they wanted to almost double my cost last November, when I found a cheaper option (AA) they managed to find a way to only increase it by £20.
They’ve always been very good, whenever we’ve needed them so I was loath to leave them.
We last called them out when we broke down last Summer (they insure the person rather than the car, so whatever car you happen to be in when it breaks down they will come out) the chap couldn’t find out what was wrong as it was ok by the time he arrived, so he followed us back home to make sure we were ok. As we were 30 miles away we were very grateful.