My mum is 91 and has(had?) a cleaner until recently. She has been using the cleaner for a few years now and considers her a friend. They chat about their lives and families and she also looks out for Mum if I'm away and does an occasional errand.
On the day she normally comes to my mum she didn't turn up. Mum waited for a phone call which didn't happen, so she called and left a message to check that all was okay. That was almost a month ago now. Since then Mum's tried phoning numerous times, left messages, I've phoned her and I've even gone round to her house, but we've seen or heard nothing. My mum has been worrying about what might have happened to her and is thinking that she might be either very ill and unable to use her phone or had even died, However, her phone still rings out, so we can only assume somebody is charging it.
Mum recently remembered her saying that she cleaned some offices in the evenings so on the off chance I rang and spoke to the office manager and explained my problem. I said I was aware that they might not feel able to divulge any information but really just wanted to know if she still worked for them or had she left. It turns out that yes she was still working for them and hadn't been ill. Now I don't know what to think or what to say to my Mum. This lady is not well off and works for lots of people to pay her bills etc so I can't understand why she has stopped coming to mum's or even talking to her. My mum is not a very confident person and to find out that her cleaner/friend is choosing to ignore her and not to talk to her will upset her greatly. I'll have to tell her soon and I know she will worry and will think she's done something wrong to upset her.