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Why do some people refuse to go online?

(198 Posts)
Cabbie21 Sun 12-Oct-25 09:56:59

If you are reading this, then obviously you are online. I really cannot understand why some people refuse to go online.
My cousin who is about 75, younger than me, has just written me a letter asking for the postcode of a restaurant where we are going to meet later this year. I have either got to phone her or write a letter to give her the information, which she could easily find out for herself if she had access to the internet. She is intelligent, a retired teacher like me. Not rich but not short of money. Her brother was an early computer user. Why is she so resistant? I am struggling to understand.

M0nica Mon 13-Oct-25 09:12:04

Bodiccea if your mother has a problem wth numb fingers she will have a similar problem with a stylus.

I have numb fingertips and someone suggested a stylus, but I had to hold it with my numb fingertips and I kept loosing my grip on it and dropping it.

TheWeirdoAgain60 Mon 13-Oct-25 09:10:26

I don't mean to be rude, but I think you're being extremely egotistical and self-righteous.

Not EVERYONE can get access to the internet for whatever reason, and not EVERYONE likes the internet.

I use the internet 6 days a week for professional and personal reasons, including social media, but I still much prefer paper receipts, paper tickets, paper diaries etc etc., including paper books. Also, I prefer in-person for things like banking, and so on.

The internet is a brilliant invention, no doubt about that, but it's shrinking people's brains and stopping them from doing things for themselves. It's all internet this and app that now.

Please, deflate your ego!

ExDancer Mon 13-Oct-25 09:08:11

I'm on line because I was given aa second hand tablet and I can use my husband's wifi

Cabbie21 Mon 13-Oct-25 09:04:25

I had a conversation about money. Others felt they had more control over paying for everything by cash, whereas I said I can check my balance and online payments daily, whereas once I use cash I don’t know where it goes.

Parsley3 Mon 13-Oct-25 08:58:54

hardening of the attitudes what a brilliant way to describe stubbornness at any age, Maw. It's an expression that I can make good use of.

RosieandherMaw Mon 13-Oct-25 08:42:10

Esmay

I think that it's fear and suspicion of the unknown.
I have several elderly friends and they refuse to even use a mobile.
Each of them have been bought one from a frustrated offspring and they sit in the drawer gathering dust .
It makes meeting up unnecessarily complicated.
A message would be so nice .
One friend has kept me waiting in cafes for two hours.
So last time she called me wanting to meet up I'm afraid that I made an excuse .
I can't sit around wasting my day on the off chance that she'll turn up .

Interesting, given that (I assume) most of us are of an age, give or take 10 years ?
It’s like people who refuse to pay with anything other than cash, scrabbling around in their purse for the “right” money.
People who will not or cannot use contactless card payment.
Or think that paying by bank transfer somehow compromises their banking security whereas the information they provide is no more than that on a cheque.
All of these are a fact of life and it bears out what i have so often read - that the greatest risk we face is hardening of the attitudes

theworriedwell Mon 13-Oct-25 08:25:15

When I keep updating my online shop I imagine a man (don't know why it isn't a woman) sitting on his computer at Sainsbury's thinking "why can't she make up her mind.)

Esmay Sun 12-Oct-25 23:25:19

I think that it's fear and suspicion of the unknown.
I have several elderly friends and they refuse to even use a mobile.
Each of them have been bought one from a frustrated offspring and they sit in the drawer gathering dust .
It makes meeting up unnecessarily complicated.
A message would be so nice .
One friend has kept me waiting in cafes for two hours.
So last time she called me wanting to meet up I'm afraid that I made an excuse .
I can't sit around wasting my day on the off chance that she'll turn up .

Allira Sun 12-Oct-25 22:44:49

Casdon

Allira

Kate1949

My sister gave up work before computers were part of office life.

I was a Civil Servant and was using computers before I retired.

Yes, they were in the workplace in the 1970s. I had a boyfriend who worked in a motorbike distributors, and their computer took up a whole room. I can also remember the typewriters which had a one line memory function, and the DOS operating system with the green screens when records were transferred from card filing, which was about 1980 I think - 45 years ago.

Yes, I remember when computers were like this in the 1960s. You had to go through double doors to keep any dust out.

DS had an Amstrad which was tape-driven and took 20 minutes to load.

Of course, this was in the days before Sir Tim Berners Lee invented the World Wide Web.

I remember going on a course learning about emails 😁.
The instructor said he and his friends sent each other Christmas greetings by email, and we thought how odd, it will never catch on!

lemsip Sun 12-Oct-25 22:34:32

a friend won't learn to text which is very annoying. I think she's frightened of failure. if only she knew how easy it is! we meet for coffee sometimes and if running late I can't get in touch with her or her with me.

Casdon Sun 12-Oct-25 22:32:19

Allira

Kate1949

My sister gave up work before computers were part of office life.

I was a Civil Servant and was using computers before I retired.

Yes, they were in the workplace in the 1970s. I had a boyfriend who worked in a motorbike distributors, and their computer took up a whole room. I can also remember the typewriters which had a one line memory function, and the DOS operating system with the green screens when records were transferred from card filing, which was about 1980 I think - 45 years ago.

Allira Sun 12-Oct-25 22:24:42

Galaxy

I have always wanted to invent a vitual walk through online supermarket shop, I just think it would be a brilliant ideasmile

I do visualise the shop as I'm doing an online order!

Allira Sun 12-Oct-25 22:23:15

Kate1949

My sister gave up work before computers were part of office life.

I was a Civil Servant and was using computers before I retired.

Lathyrus3 Sun 12-Oct-25 22:00:41

Norah.

Oh dear. It’s bedtime🙄

Lathyrus3 Sun 12-Oct-25 22:00:13

Thanks Norak 😊

Boadicea Sun 12-Oct-25 21:21:51

My 92 year old mother calls herself a "technosaur".
My father, who died 18 years ago was a tech addict (mobile phone, ipod, PC etc - he always wanted the latest!) and I'm sure part of my mum's attitude comes from what she sees as it taking precious time away from their time together after it was cut short by his dying from a stroke.

We did buy her an Android tablet about 10 years ago but she never really got to grips with it ("all my friends have iPads"!) and now she says she can't use it or her mobile for texting because she has no feeling in the ends of her fingers (yes, we did give her a stylus but no...)
It's so frustrating as she's now so hard of hearing that phone calls are a strain and there are times when you wish you could just send a text or a picture or she could text us her shopping list.

On the other hand I do think people are being excluded from so many things and basically being disregarded if they're not on line.

"A survey said..."

Well, an online survey to which some people responded isn't representative of the population as a whole.

M0nica Sun 12-Oct-25 20:32:06

Quite simply - fear -. They afe afraid of losing everyything in some scam they do not understand. They are intimidated and fearful of not understanding how to use it. Theirminds feel too tired and jaded to learn anything new. If they have no one close by toseek help from.

It is simply cold irrational fear and Ihave every sympathy for them.

What drives me nuts is afriend who spent her whole working life designing air traffic control and defense computer systems - and then when she retired went technologically cold turkey. She now has a dumb phone and nothing else. Twenty years of retirement has not changed her mind, nor the the increased demands - and need to be on line. Her behaviour completely defeats me.tft

Deedaa Sun 12-Oct-25 19:59:05

I am reminded of a lady in my painting group. A few of us were laughing and she asked what we were laughing about. We told her it something on TV (Strictly probably) "Oh" she said "We don't watch television" She made it sound as if it was the most appalling, low class occupation. The silly thing is that I have several times mentioned art programmes that she would have enjoyed if she'd been able to watch.

kircubbin2000 Sun 12-Oct-25 19:47:02

I know another couple in their eighties who have to either drive or take the train about 20 miles up to town to go to the bank or pay the m and S bill.

kircubbin2000 Sun 12-Oct-25 19:37:43

I have a friend like this. He is a fit 79 and asked me where he could get a new cat as his had died. I showed him pictures from cats protection and a selection from my cat lady.However he doesn't even own a mobile and a year later he still hasn't got a cat.

Cabbie21 Sun 12-Oct-25 19:23:38

butterandjam

Suggest to Cousin that she look up the restaurant's number in the telephone directory, and phones to ask for their post code.

It is out of her area, so won’t be in her local phone book. She could get the number from Directory Enquiries of course and ring the restaurant to ask for the post code.

I am not very expert in technology. If something goes wrong I haven’t a clue, but as long as I can get online on my ipad, I can usually find the answer.
I’d be lost without online banking. I move money between accounts and pay all tradesmen online. Only the window cleaner wants cash.
Planning journeys by road or train is so easy online ( though I still like to read maps and timetables.) TripAdvisor reviews are useful before visiting anywhere. I check out websites for information before I visit.
E-mails, texts and WhatsApp are much better than snail mail or phone calls. I play games: Patience and Scrabble mostly. I listen to music, use choral learning aids, I read and contribute to various forums and find out the latest happenings on my local Facebook pages. I generally prefer to print off important documents as I risk not finding them again if they are stored online. I’m sure there is a lot moreI could do but those are my main uses.

hollysteers Sun 12-Oct-25 18:32:45

CariadAgain that all sounds very complicated. Surely it would be better to become more up to date regarding being online?

Norah Sun 12-Oct-25 18:15:27

Lathyrus3

Norah

Slightly off topic.

Before being critical of non drivers - remember the costs to purchase, insurance, MOT, repairs, petrol, parking, yearly decline in value.

We still drive, however at a significant cost.

Taxis could be a reasonable alternative.

Not critical of non drivers.

More critical of those who expect some else to bear all those costs and give up their time to give lifts.

I wish people would read what I’ve actually written.

Apologies if you felt I was critical.

I was, in fact, allowing people may consider costs to driving...

theworriedwell Sun 12-Oct-25 18:08:39

I've just had a form to fill in, I could do it online or by post. You need to find a consult form to see my doctor but if you haven't got internet you can go in or phone and the receptionist will do it for you. My library also has a session where they will help with online things if you haven't got internet. I used the internet but there are ways round it.

butterandjam Sun 12-Oct-25 17:36:17

Suggest to Cousin that she look up the restaurant's number in the telephone directory, and phones to ask for their post code.