Taken for a ride in Bangkok
On our way to Australia for the holiday of a lifetime, my husband and I stopped off in Bangkok for five days and had a very unfortunate experience with a taxi driver.
We had been warned by our son who lived in the city for a while, to be careful of the taxi touts and to only use official taxis. I rang the hotel before we left to check the going rate for a taxi from the airport to the hotel and was given the price that we should expect to pay - 600 baht the currency of Thailand (about £12).
We arrived in Bangkok in the early hours and soon found ourselves in amongst milling crowds and very demanding touts as we expected. We went straight to the official taxi stand and gave the name of the hotel where we would be stopping and we were then given an official ticket with the name of the hotel written on it. The luggage was placed in the boot and we set off through the traffic clogged streets of the city to our hotel. I asked the driver why his meter wasn't working and he said that it was broken. We should really have not got into this taxi because of the meter but we did know in advance how much we would be paying as this too was written on the ticket. We arrived in one piece at the hotel which was a 5 star which we had booked before we left the UK. It was really impressive as it was set by the Chao Phraya River which flows through Bangkok. The taxi driver was keen to be off, perhaps in search of another job and literally stood over my husband as he opened his wallet and took out the 600 baht to pay him. With the money in his hand, he soon disappeared and we thought no more of it.
We settled into our room, explored the hotel and its grounds which were full of orchids, tropical trees and plants and then we had an early night as we were tired after the journey from he UK.
The next morning we went into the nearest shopping area as I needed some items from a chemist. We found one and we selected the goods. My husband took out some money to pay the assistant and she said,
‘‘Haven’t you got any baht? Those are Australian dollars.’’
My husband returned the dollars to his wallet and used baht to pay for the goods. He had the two currencies in different sections of his wallet and he knew which was which - or so he thought!
When we returned to the hotel my husband said,
‘‘If I tried to pay for the goods in dollars, what did I use to pay the taxi driver?’’
At this point he came out in cold sweat and the realisation dawned upon him that he had perhaps paid for the taxi in dollars and that meant that the short taxi ride had in fact cost over £300 not £12 as it should have done. We both felt very low at this point and my husband felt cross with himself because of the mistake he had made.
We discussed the problem over breakfast the next day and I said,
‘‘We aren't taking this, let's try and get the money back.’’
‘‘How?’’ said my husband.
‘‘I have the ticket with the amount we should have paid in my bag. We can go and speak to the manager at the reception to see if he can help us to recover the money.’’ I replied.
When we told him what had happened, he was very shocked and said,
‘‘Don’t worry we will get the money back for you.’’
Still not feeling very confident that we would ever see the money again, we set off into Bangkok to see the beautiful gold painted temples and explore the city which took our minds off the problem for a while.
When we returned to the hotel, we found a letter in our room from the manager asking us to call at reception. We did not know at this point whether he was going to say that all was lost or whether he had recovered the money. The manager soon appeared all smiles and much to our surprise, said that they had recovered the dollars and paid the driver in bahts. We were surprised, shocked and relieved all at once. The manager was even apologetic that such a thing could have happened in his country. The Thai people are very polite and in most cases eager to please and do the correct thing. He said that the head of security at the hotel knew the taxi drivers and it was he who had recovered the money.
So how did my husband make such a mistake? I think you could put it down to tiredness after the long journey from London, unfamiliar surroundings, the heat and the feeling that he was being rushed to pay by the driver. We had in fact separated our money off and I had an equal supply of the two currencies in my purse but even so, it would have been a bad start to our holiday and a very expensive mistake.
We have since written to the hotel to thank the manager and his staff for their help as this event could have ruined our holiday and we will be a little more careful the next time we travel to far flung places!