Mobile contact with carers

Get yourself a burner phone for her to contact you on.

I think you may have to give in about the key safe.

I’m afraid it’s a choice between that or being tied down to the agency timings.

Please be careful not to ask anything of her that is contrary to the Agency rules.

What Lathyrus said.

I think you'll have to get a key safe too.

It will be in her code of conduct not to have clients phone numbers on her phone, this is to do with professional boundaries.

I agree- get a key safe. Thousands of peiple have them and use them with no issues. I don't understand your reluctance- much safer than using a mobile and less worry for you.

keepingquiet

I agree- get a key safe. Thousands of peiple have them and use them with no issues. I don't understand your reluctance- much safer than using a mobile and less worry for you.

I agree with others re the key safe.

Much safer than leaving the key hidden too.

Key safe is the way to go I’m afraid. Imagine your partner being alone in the home, there’s an emergency and immediate access is required and you’re not there to unlock the door………just saying!

keepingquiet

I agree- get a key safe. Thousands of peiple have them and use them with no issues. I don't understand your reluctance- much safer than using a mobile and less worry for you.

maybe OP is worried about the security of the code? It can be changed as often as you like.

She's lucky she wasn't fired.
Get a key safe but, if you can, attach it somewhere it's not overtly visible. Only put keys in when necessary, don't leave keys in it 24/7. Change the code regularly (work with the agency as they will have protocols to inform staff of code changes). Make sure the key safe conforms to your insurer's standards. Your other option, possibly, is a Bluetooth enabled key safe that you can open remotely via your phone rather than a keyed in code. When the carers finish, as a further security measure, they can post keys through the letter box rather than put them in the key safe.

I also advise you to get a key safe .

In the begining of my father's illness -we had three different care agencies .
He exchanged a mobile number with one in order to get his hair cut -then preferred me to fo it as he always has done .

I was very unhappy with the agencies for several reasons.
They left the front door open ,nearly set the house on fire and began to steal things.
Some of them were rude .
They also teased and frightened him .
I made complaints about their care and it fell on deaf ears .

I eventually decided to care for himself using someone I knew personally to fill in should I be not able to be at his home or was late .
This lady used to make him drinks and heat food in the microwave.
She mainly provided company for him -chatting and changing TV channels.
She did empty the commode if needed .
She didn't wash him nor change the linen,but would have if asked .
She did give him his meds on a few occasions.
We texted all the time .
This worked out very well for me ,my father and for the carer ..