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BHF refuse my donation of an antique Edwardian Windsor chair

(107 Posts)
Stillstanding Mon 10-Jun-24 15:08:39

Some weeks ago I filled in the form to donate an antique Edwardian Windsor chair. I got a very rude phone call to tell me that they only take in chairs as sets and must have a table as well and must have a fire label

I pointed out that there were no fire labels in Edwardian times and I asked her if she knew what an antique is.

I posted a comment on Nextdoor about what a fool the woman was and got loads of replies telling me that calling the woman a fool is "unwoke". I also got a very apologetic email from BHF head office and I was told that there would be retraining as no fire label is required on furniture pre 1953.

I left it for a few weeks and then tried again filling in the online form. I got an email telling me collection would be 10th June 2024.

I phoned them up and got another load of ignorant rudeness and a demand for a set of chairs and a table.

I looked it up inline and the manager of that BHF shop get £45,000 pa.

I dont think I will ever donate to BHF again and there is £5000 for them in my will so that will have to be changed.

Am I really so wrong to expect standard from charity shop workers? They get paid what appears to me to be a reasonable wage.

Thanks for letting me vent!

Germanshepherdsmum Mon 10-Jun-24 15:17:42

They sound very rude and ungrateful. I would try to get rid of the chair elsewhere and change my will.

MadeInYorkshire Mon 10-Jun-24 15:25:30

They aren't allowed to sell things in their shops without a fire label, but I've seen antiques etc for sale on eBay from them, so that's a bit weird - maybe it's BHF in one place possibly London that does the eBaying?

Oreo Mon 10-Jun-24 15:27:20

Gift the chair to another charity.

biglouis Mon 10-Jun-24 15:27:44

Some people would not recognise an antique if they fell over one. Why not put it on Ebay or one of the vintage markets? Or ask a dealer to come over?

keepingquiet Mon 10-Jun-24 15:29:48

Most charity shop volunteers are unpaid. The manager may be paid what you say but is probably sat behind a screen all day.

There are lots of other charities that would benefit from your donation, though you have to realise people who buy from charity shops are mostly looking for bargains and wouldn't be willing to pay the full value.

I suggest you sell it to a dealer for a decent price and then donate the money to a charity of your choice.

To change your will because of this seems a little petty to me.

avitorl Mon 10-Jun-24 15:36:04

Most charity shop workers are volunteers. Also it can be very difficult to get rid of Edwardian chairs.Sadly they have very little value now. It can be difficult to give them away. I know this from my own experience

JamesandJon33 Mon 10-Jun-24 15:54:23

I had the same reaction. When we move into our house the previous owner had left all the curtains in the living room. 4 pairs of made to measure, lined ,blue velvet curtains. I couldn’t give them away and they were much too heavy to sell on eBay. Every charity I rang refused them. In the end I put them in one of those clothes collection banks.

kissngate Mon 10-Jun-24 16:09:52

I have had similar reactions from various charities. When I told the local hospice I had various framed pictures for collection they came down looked through (obv looking for a Rembrant !) then said they didn't want them. Emmaus used to take anything but now want a photo before agreeing to collect. BHF have taken a few things in the past however the last time they refused a large mirror because there was no hanging bracket on back, also refused two beech fiddle back dining chairs said they needed four, and definitely wouldn't take curtains. I think they are all the same these days.

pascal30 Mon 10-Jun-24 16:13:24

I gave a rare book to the Amnesty Bookshop and they sold it privately.. I assume most charities have similar outlets

FindingNemo15 Mon 10-Jun-24 16:18:01

Try the Salvation Army.

vegansrock Mon 10-Jun-24 16:18:13

If they know from experience they won’t sell one odd chair, however old, they can’t give it shop space - they aren’t antique shops. If you think it is valuable you’d be better off selling via eBay . However, old brown furniture isn’t fashionable and you may not get a lot for it. No excuse for rudeness tho.

Greta Mon 10-Jun-24 16:25:44

Interesting. I also filled in a form to say I had a desk I wanted to donate. It was a white writing desk with three generous drawers. We bought it for our daughter when she started secondary school.

Two BHF men turn up. Took one quick look at the desk and said they were not allowed to collect it because the white paint might contain lead. So off they went.

BlueBelle Mon 10-Jun-24 16:26:55

No charity will take furniture without safety labels on as far as I know, we don’t at our charity shop There are other things we have to refuse things like safety helmets ( they could have been in a minor crash and not show any marks) other safety items like kids water safety items unless brand new Peopevthing we should take everything

You asked her if she knew what an antique is ! that’s rude so
I m afraid you started the conversation with a really bad attitude
Calling a woman a fool for not taking your ‘antiques’ was very nasty on your part
Take them to an antique dealer !
We can’t take everything ….we get between one and two hundred black bags full EVERY day so yes if something that we know would not sell and we are full to the brim we do have to refuse We don’t have big storage areas

Charity shop workers are usually volunteers except for the managers

petra Mon 10-Jun-24 16:29:50

I’ve been sorting in a charity shop for 9 years. Nothing surprises me anymore.
I could cry at the beautiful curtains I have to rag.

FindingNemo15 Mon 10-Jun-24 16:48:28

Maybe an auction house and they will collect.

Farzanah Mon 10-Jun-24 17:08:46

Unfortunately most Edwardian and Victorian chairs are not rare, and there is not a huge demand for them as they do not readily fit modern home decor.
Even in an antique sale I doubt they would be worth a lot unless they are very special.
You can’t blame charities for not taking hard to sell items.

Stillstanding Mon 10-Jun-24 17:23:31

I have now given it away on the Nextdoor site. Yes they are as common as muck but they could still raise £50 for a charity. I know there are people who will dump anything and everything on charities to save themselves a few bob, (three years ago I bought a new sofa and paid an extra £50 to have the old on taken away), as I have done a bit of volunteering myself in younger fitter days but the BHF rules say that anything before 1953 does not need a fire certificate.

Thats weird because you could have an old chair or sofa from 1952 that is so old and brittle it is combustible, but legal!

I will not change my will as I was only venting. Thank you for letting me do that. Feel better now. Time for chocolate!

rafichagran Mon 10-Jun-24 17:30:06

You lost me with your sarcasm and calling the woman a fool. Its not woke just rude and bad mannered.
I have just been to a charity shop as I get my lovely candles there for a fraction of the price. They are really overwhelmed with donations, and do not have the room to take items that will not sell, or in some cases rubbish people do want to get rid off. They put posters on the windows in our one saying no donations today, as they told me taking anymore would be a fire risk. People get annoyed about this, take it in and expect their stuff to be taken as the have had to bring it from the car, unbelievable. This is why I will not volunteer in them as I would not have the patience with the rudeness. I admire most of the volunteers.

AreWeThereYet Mon 10-Jun-24 17:32:07

I think fire certificates are for materials, not for wood. I've never seen a Windsor chair with material. You should have taken it to an auction house - lots of people still pay good money for Windsor chairs, even if they're not worth what they once were.

lemsip Mon 10-Jun-24 17:45:32

They simply are not allowed to take furniture, beds ect ect antique or not!

they do not accept 'everything.

petra Mon 10-Jun-24 17:47:10

The only thing I get really annoyed with ( other than dirty/ mouldy clothes and shoes and bags) is when it’s obvious that a relative is clearing a house and empties those kitchen drawers 😉 that nobody can be bothered to sort out or put it in their own rubbish 😡
So it goes in our skip which we have to pay for

Tenko Mon 10-Jun-24 17:47:23

I volunteer in a charity shop and they tend not to take stuff they don’t think will sell . They don’t have the storage for furniture. We can’t fit furniture in the shop , we put it on the pavement in dry weather , but have to keep bringing it inside if it rains .
And they’re right about the one chair , it doesn’t sell . Unless it’s a bedroom chair .
As for a managers salary , it’s none of your business and I don’t know what your point was. my manager works a 6 day week from 9-5 and is on her feet most of the time and has to deal with rude customers and shoplifting.

Tenko Mon 10-Jun-24 17:51:10

petra

The only thing I get really annoyed with ( other than dirty/ mouldy clothes and shoes and bags) is when it’s obvious that a relative is clearing a house and empties those kitchen drawers 😉 that nobody can be bothered to sort out or put it in their own rubbish 😡
So it goes in our skip *which we have to pay for*

Not just the kitchen drawer, but bedside tables and bathroom cupboards. Just tipped into a box or bag . Ancient handcreams which have separated 🤬

maddyone Mon 10-Jun-24 18:01:02

Ancient hand creams which have separated

Ugh!