Unfriendly staff in charity shops

That's thoughtful Nicksmrs. I sent my sister, who lives 500miles away, with a load of my DH's clothes as I couldn't bear the thought of seeing someone wearing them.

Now after nearly 5 years I am trying to give away his books but no-one wants those.

@Harris -

My sympathies on the death of your brother. I'm glad his charity colleagues have offered you comfort. Losing a brother is a big thing to get over.

Take it somewhere else...I wouldn't put up with rudeness

Any charity shop will take them

Taunton

Unfortunately I had the same when dropping off some of my dad’s clothes after he died. I found it very emotional packing up and letting go of his clothes and when I got a ‘you have left it a bit late in the day bring that lot in’ - it was three bags of his nicest M&M shirts, a few cashmere mix jumpers and pairs of brogues - I could of cried. I appreciate what a great job the volunteers do, but surely they realise that bereaved family often bring items in at a very sensitive time? I always shop and support our local charity shops but I’m afraid I have given that particular one the cold shoulder after that incident. I wish I had been in a stronger emotional place at the time to reply accordingly!

The same happened to me when my mum died, I took 5 bags to a local hospice charity in a local shopping centre, the bags were in a Tesco trolley and the woman in the charity shop started to rummage through the top bag. I asked what she was doing and she replied that she was only going to take the good stuff, I was so tired and upset by this time as my husband was still in hospital after a bowel cancer operation, that I just looked at her and said "These are my mum's things and she has died, it's all good stuff! My husband is hospital and you are the last straw in a very upsetting day for me, you either take the lot or you don't as I am not standing here while you rummage through her things and discard what you don't want. Do you want it or not?!" I was standing there with tears running down my face and shaking from sheer anger and exhaustion... one of the other customers came and hugged me and the charity shop volunteer took all the bags.

What a horrible experience Omaju

This is why I only take things on certain days now so I know I won't get the rude staff.

I was in a newly opened charity shop when a lady came in with 2 bags of donations, the woman behind the counter almost sneered and said oh we don’t want them and the person donating them looked very put out,I quickly suggested another charity shop across the road and the lady left. After her leaving the woman behind the counter said we don’t take any old thing. I left at this point and have not been back since. How did she know what was in the bags,and how dare she be so rude, I feel like I should of said/done something but avoiding the shop makes me feel better.

When I have had donations turned down with an apology or a smile and a reason - that they had more than enough stock and had no room for any more, or that they were unable to take anymore books, or that their sorter aand picer was on holiday.

I either went elsewhere or came back a week or two later.

was in a ymca shop yesterday where the lady behind the counter was running down a young male volunteer in a scathing way to...A holier than thou attitude.. I have reported this to main manager.