I worked for Boots opticians ....duck....for years....and I agree with you ,I was never popular with management as I firmly believed that they put their spiel about being caring health professionals,and it was all sales oriented ,we had targets to ac hive sales wise,although not commission based,our salary was performance related,staff where in house trained with the exception of optometrists who where mainly locums,who where paid huge amounts,I was expected to measure and dispense specs with very little training,in the very competitive field of optics which was fashion based,people with specific complicated prescriptions and requirements with frames where not catered for,they so blatantly catered for designer frames and lenses.....guess what since I left 9 years ago I have never set foot in there again....