I am going to tell you about the microwave delivery anyway....
It was meant to arrive between 8 and 1 so I took the morning off work. I was at home, downstairs, alone, all the time. Around 12 I checked the online tracker to see that it had been delivered and signed for an hour ago by "Elise".
Phoned the company.
"Are you CERTAIN there's no-one in your house called Elise?"
Let's not even get into that one... admittedly, none of us are quite sure what's lurking at the back of the understairs cupboard, but I'm pretty sure we'd have noticed an Elise leaping out of it to sign for the new microwave.
Company go off to call the delivery company and get them to interrogate the driver. I was all in favour of naked 1000-watt bulbs and thumbscrews but apparently HR would have objected .
Finally, after two days' worth of chasing, it transpired that the microwave, our lovely new microwave, had been delivered to (and accepted by) a house with a similar address 10 minutes down the road.
"We're very sorry. We'll collect it today."
"And then if it's still safe in its box you'll bring it round here?"
"Well no, I'm sorry, you'll have to be refunded and re-order...."
[sigh]
The second one, at least, turned up safely.