Walton's, where I got my greenhouse.
First prob - the base didn't fit. And I could NOT get them to understand why. They sent me some other parts which also didn't fit. Finally, I bought some drill bits for metal, and put the holes where they should have been.
Second - when I got to the last diagonal supportive struts, I could not
get them all in, and if I had, there wasn't room on the bolts to fit them on
as well as the previous struts, which is what they intended. I left two off, which hasn't mattered much.....
Third - in spite of apparently fitting ok, the top left corner of the roof leaked. Never found out why. Don't think it was me.
Last, and most serious, after only four years the polycarb roof panels have gone in holes. Only on the outside. So I wrote, and they said:
- a) you're out of warranty b) you probably put them on the wrong way round and c) we can sell you some new ones.
Grrr.
If it was one, I might agree, but it's all of them. They were, after all, all labelled carefully which way to put them!
My gardener rang them inquiring about new panels, they were to ring back, but guess what, they haven't.
And just to round things off, the only people who seem to supply the right thickness of polycarb are in India.....so I have a greenhouse (no plants in) with a blue tarpaulin over the roof for the winter.
Then what?
Sorry about the rant!