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Being an observer in a hospital

(32 Posts)
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Aka Thu 06-Feb-14 22:06:32

Do complain Rojon and don't be fobbed off. It's people like yourself and Galen who can shake this deplorable system up.
Good luck.

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JessM Thu 06-Feb-14 21:57:15

No wonder the entire population of some wards ends up on a drip. They can't get a drink. And if they can't get out of bed then they all need catheters as well.
No cups on ward sounds like a brush off to me.
Do complain, you are in an ideal position to do so. If more people complained the nurse managers might be a bit more vigilant about what was happening on their wards.

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mollie Thu 06-Feb-14 21:50:43

Complain! That's awful. Thank goodness he had you to speak up for him!

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Galen Thu 06-Feb-14 21:50:11

Where are you?

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HildaW Thu 06-Feb-14 21:47:53

rojon...I agree with Galen - these things need raising as and when they happen.

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Galen Thu 06-Feb-14 21:39:10

No, you wouldn't! Complain to the chief executive and copy the letter to your MP.
I am in the process of doing this after my own treatment.
I have had a very supportive letter from my MP.

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rojon Thu 06-Feb-14 21:32:42

I spent ten hours accompanying a very elderly man with all his marbles, through A&E and on an observation/admission ward. While I can't fault the care in A&E the care on the ward was non-existant. Once the admission routine was run through there was no further interaction from any nursing staff for the next seven and a half hours. I had to buttonhole a health care worker to get something for him to eat as he hadn't eaten anything since his breakfast nine hours earlier. I also had to go searching for a cup so that we could both have a drink of water. Apparently no cups on the ward. I had a headache from lack of hydration by this time. Would I be unreasonable to make a complaint

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