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M&S Sparks card

(68 Posts)
Nansypansy Thu 31-Dec-15 12:43:52

Is it me, or does anyone know what you're supposed to do with your 'Sparks'?? I had an email encouraging me to log on and see what my current 'offers' are ...... Errrrrrrr?? 20% off sarnies (which I never buy) and other lickle bits off of foodie stuff which again I never buy, or a preview of stock coming in. Unless it's me, I can't see the point of this particular loyalty card.

alternativegran Fri 12-Feb-16 10:23:44

Sparks cards!!

So much I dislike about this card, it's such a palaver and why don't they keep their offers on for at least a fortnight I don't go into town every week.

Yesterday I was in M&S hoping to take advantage of their offer on fish that I don't usually buy, it was a long list including lobster, dover sole, monkfish, turbot, sea bass, salmon, scallops etc. so I went into M&S instead of my usual supermarket. However not one fish on offer was in the store, so what is the use of a sparks card and can't M&S have a list of stores where their offers are not available.

loopylou Fri 12-Feb-16 11:19:02

Gimmicky attempt by M&S to keep its customers in my opinion.
I have yet to gain anything from owning one, so far as I can tell hmm
Even the lady on the Customer Enquiries desk couldn't elaborate on the point of having them, which speaks volumes!

I'm subscribing to their emails today because they're irritating me so much ?

Pittcity Fri 12-Feb-16 11:19:32

Now M&S credit card is cutting it's points because of the EU! At least that's what the letter said.
I still have not found a relevant Sparks offer. I bought pyjamas but the discount was only on nighties. This week it's Valentines frivolities?

annsixty Fri 12-Feb-16 11:47:33

Also had that letter this morning Pittcitty I haven't used any of the offers either. This week it is cream cakes, 25% off 6bottles of wine and half price chutney if you spend £5 on cheese!! Not much to tempt me there.

Marymore Fri 12-Feb-16 15:42:39

I am so glad that you all feel the same about the Sparks card! I thought I was going mad. I have given up and M & S is my nearest shop so I go there fairly regularly for milk etc

Stansgran Fri 12-Feb-16 16:10:09

I have an M&S account and because my husband was doing the shopping I got a spare card for him. I got the sparks card set up and gave it to him. Every time he tried to use it it said it wasn't activated. It was .i kept showing him that it was. I can't see the point of issuing two account cards and but not two sparks cards. They are not thinking through.

SueDonim Fri 12-Feb-16 16:27:02

There were signs in the M&S cafe in my town this week saying that in future the 'loyalty' coffee cards they give out will be stopped and that you'll get Sparks points instead.

We found a load of full cards when tidying recently so I hope they're still valid!

cornergran Fri 12-Feb-16 19:55:06

This card infuriates me for all the reasons others have said. Can't see how it can replace the loyalty coffee card, at least with that there was a definite bonus at the end, with Sparks points it is so unlikely I will benefit it makes the whole process futile and will encourage coffee elsewhere.

grandma60 Fri 12-Feb-16 20:08:06

My local m & s have stopped taking the coffee loyalty card. I went in there with a friend the other day and we decided to take advantage of the second with jam and cream and a pot of tea sparks offer. After a long queue at the till we were told that the store had run out of clotted cream so we saved the grand sum of 5p on a buttered scone and tea. The assistant just shrugged when we pointed out that by the time we returned the offer would be finished.

annsixty Fri 12-Feb-16 20:17:09

Last year they stopped the loyalty card for greetings cards where you got a free card for buying six.
I think it was taken advantage of though as it was ok to buy 6cards at £1 each and then use the fully stamped card for a fancy hand crafted one costing £2/3. wink

NanKate Fri 12-Feb-16 20:24:43

I couldn't work out how to sign up for the Sparks card and I thought I was reasonably computer savvy.

Anyway I can't be ar* to try again so let's all dowse out our Sparks Cards and vote with our feet.

grumppa Fri 12-Feb-16 21:16:33

Probably my most useless piece of plastic.

grumppa Fri 12-Feb-16 21:17:48

Especially this year, when there's been no frost to scrape off the windscreen.

Thebeeb Fri 12-Feb-16 21:21:09

Trust M & S to get it sooooo wrong again!!!!!

Jane10 Fri 12-Feb-16 21:43:07

Gosh I'm glad I resisted their blandishments to get one. They sound useless. I refused to get one as I don't want to 'sell' my contact details and shopping preferences to them which is what its all about.

Cher53 Fri 12-Feb-16 23:19:08

Twice last week I was emailed by M&S to log into my Sparks account as I had 'great new offers'! Tried each time to log in,only for it to fail and I get a message saying "Oops, something went wrong" or some such rubbish. It may help if their website actually worked.

I hate seafood and all I ever seem to get is 20% of either seafood or sushi! Yet a woman behind me in the queue gushed that she has saved a fortune. On what? The clothes are rubbish AND too youngish and expensive for me. I cannot use their make-up. About the only things I do buy are underwear and food, neither of which I ever get offers on.

TBH I will keep using it but only because I am in the shop, the staff at our one do ask for it.

Nvella Sat 13-Feb-16 00:25:02

It is the most useless card ever

Judthepud2 Sat 13-Feb-16 01:05:03

Glad I'm not the only one to be bewildered by the Sparks card. confused

NanKate Tue 16-Feb-16 07:20:29

I yet again refused a Sparks Card when I was doing my shopping yesterday and explained to the assistant how many of us on Gransnet had made negative comments about this Sparks system. She suggested I did one of their surveys online and tell M and S to look at this thread. I have, whether it does any good I have my doubts. hmm

Av1dreader Tue 16-Feb-16 08:19:49

I only got one on Saturday, wish I hadn't bothered now, does seem literally pointless.

loopylou Tue 16-Feb-16 13:29:19

Unsubscribed and hopefully I won't hear anything more from M&S ?

Liaise Tue 16-Feb-16 18:32:41

I usually use the 20 percent voucher when it arrives but I notice today that m&s will not be sending them out in paper form after the latest ones. I suppose we will have to check the Sparks account to retrieve them. Why do we have to do the work for them? The Sparks card is so irritating. The offers are nonsense.

Deedaa Tue 16-Feb-16 21:04:25

Annoyed that I can't have a coffee loyalty card any more and that there won't be any more 20% off vouchers, but I refuse to be coerced into getting a Sparks card just because they want me to.

trendygran Wed 17-Feb-16 11:30:25

Me neither! I have a Sparks card but the offers aren't on items I would usually buy and they are only valid for a few days. I do use their café quite often and would prefer a return to their free coffee card.

Willow500 Wed 17-Feb-16 21:49:00

They keep e-mailing me with offers of 20% of knickers and stuff online which I never buy. I've only recently started shopping in M&S a bit more and always use the card but have no idea what it does either! I have just applied for a bank account with them as the saver rate is pretty good. I'm sure I'll be inundated with more offers I won't use!