Same happened to me yesterday. I got the email saying it would be delivered that day and that I would be sent a more exact time soon. Not a peep more. On checking the website itsaid there was a problem. I rang and was told the driver couldn't find my address...funny, he's delivered here many times before. The football has a lot to answer for.
He is due to try again in an hour and I shall find it hard to keep my mouth shut!
How do I help my sister to stop feeling like a victim?
Would you think it was odd if a younger person wanted to befriend you?


so many times we've had that email - "called, no-one at home". I think they either run out of time or can't be bothered. 