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Another scam to be aware of.

(47 Posts)
OldMeg Tue 23-Jan-18 12:39:10

Had an email from Amazon last night apologising for not delivering an item which was apparently due that day. Now I do order quite a bit from Amazon and have Prime membership.

They asked if I still wanted the item as they understood if I wished to cancel and provided a link for me to reply.

I’d just had several items delivered that day so thought I’d log into my Amazon account and see which was still outstanding. Nothing was. Everything I’d ordered had indeed been delivered.

It would have been so easy to think this was genuine. It had all the correct logos, etc.. So just warning other people to check if you’ve ordered something from Amazon, or indeed any company, to be very careful responding to the email without checking first.

It’s the easiest thing for fraudsters to get your email address (NOT the same as hacking it) as all those bogus phishing emails show, so be very wary.

Nonnie Tue 23-Jan-18 12:50:08

I've had those, I have even had the delivery notice pop up and checked with DH that neither of us had ordered anything. No surprise that nothing arrived.

chelseababy Tue 23-Jan-18 13:24:41

OH had one too.

ninathenana Tue 23-Jan-18 13:54:13

I had one telling me my fitbit had been dispatched.
I don't have an Amazon account S orderers for us on his prime account.

Cobweb01 Wed 24-Jan-18 09:38:07

I have had these too and did exactly as you did. I have a Prime account so it did make me wonder but I never click on links without checking these days.

Mary59nana Wed 24-Jan-18 09:41:18

I was a bit concerned to have a txt telling me I had a suspicious log in on my bank details at a time stated that morning with HSBC
But I don’t bank with them so I knew it was a scam

Suebcrafty Wed 24-Jan-18 09:44:34

I receive these emails but always check via our amazon account and NEVER click through these emails ?

Coconut Wed 24-Jan-18 09:50:46

Many of the scams start off with Dear .............co.uk or .com. As many of them have your email address but not your actual name. Always best to log on to accounts yourself and do not access via the links provided.

moobox Wed 24-Jan-18 09:59:56

Fitbit one, yes. I did wonder if it was a Christmas present, but decided it was unlikely, so had to make do with the smells and chocs instead!

Sourcerer48 Wed 24-Jan-18 10:18:36

There was an interesting quiz in the online Daily Mail yesterday with checks to see just how many scam emails you would recognise.

Skweek1 Wed 24-Jan-18 10:19:02

I'm aware of what I have ordered from Amazon and check as soon as something is deliverd if anything is still outstanding, but with me it's E-bay. I hadn't bought anything from them for ages except for some spice jar labels (Less than £3). They sent a warning e-mail, which I ignored for a day or two until I started getting messages that I hadn't paid for an expensive camera, a lens and two sets of expensive headphones. As it happens I couldn't have afforded to pay for them, so wouldn't have bought them. E-bay, as usual, were brilliant and dealt with the matter within minutes, but what concerns me is that purchases can apparently be charged and thus sent to an unlisted address and I'm so sorry for the genuine vendors. Just be careful and if in doubt, contact Amazon or E-bay.

chloe1984 Wed 24-Jan-18 10:23:07

Cold call yesterday from ‘the telephone preference service ‘ to say the card we use to pay the direct debit to their service had expired and we could just give them new card details over the phone. The telephone preference service we have registered with is free . The callers vocabulary and delivery was extremely suspect. Have had plenty of scamming calls but this was a new one on me.so may just be a new one.

grammargran Wed 24-Jan-18 11:09:36

Beware of anything that doesn’t address you personally - if it starts ‘Dear Customer’ or Dear Client’ or anything like that delete at once or send on to the phishing section of your bank or store to investigate - do not open under any circumstances. Banks will never send a message to you other than through your secure bank account and stores you have online dealings with will always have some way of communicating with you, but they will always address you by name. Amazon scammers are incredibly clever at looking like the real thing and usually try to make you sit up and take notice by saying things like ‘an error has occurred with your last payment and we need to check your details’ or ‘your account will be closed in two days unless you check your details through this link.’ The latter message can sometimes purport to come from your bank and that does make your jump! But hold your cool and ignore them, if something was genuinely wrong, you would soon be made aware through legitimate means.

Hm999 Wed 24-Jan-18 11:11:54

Monday I had an email from HMRC about a rebate, all I had to do was click on a link to claim. Only personal detail was my email address, no NI details, no address etc. I would like to forward this scam to HMRC but couldn't find a suitable email address.

Overthehills Wed 24-Jan-18 11:27:56

Thankyou all for alerting me to these scams. I’ve had the Amazon one too and checked my account but did nothing else. I’m so naive about these things and have got caught with a couple of Facebook hoaxes - I don’t do Facebook anymore ...

glammanana Wed 24-Jan-18 11:36:40

I have also had the Amazon hoax call and over the past 2/3 weeks had calls supposed to be from BT about my Broadband connection the chap quickly put the phone down every time when I told him I did not have a computer.

Charleygirl Wed 24-Jan-18 11:48:31

I received a strange call yesterday and the major problem was that I could barely understand a word the woman was saying. It sounded like an Afro/American accent but it was difficult. Anyway she was I think checking up on skin care products I had supposedly bought on line. I have not and the sound of that worried me slightly because I have had mega problems with my email address for nearly two weeks now. Eventually she gave up because I kept saying I could not either hear or understand her.

Lilyflower Wed 24-Jan-18 11:53:42

Sourcerer48, I did that DM quiz yesterday and got three wrong as I am so suspicious I would not have responded to a single one of the emails!

Greengage Wed 24-Jan-18 12:05:09

Rule No.1. Never go through links given in random emails.
Always go direct to company through their regular website.

nonnasusie Wed 24-Jan-18 13:11:01

I've had the tax email several times. Usually saying I'm due a rebate of more than I actually pay!!☺

Foxyferret Wed 24-Jan-18 13:22:49

I’m always getting the you have a tax rebate due emails. I phoned HMRC,they know all about it. They told me they never email you, you would always get a letter.

grannyscott Wed 24-Jan-18 13:34:47

Just had a couple of emails informing me that I would lose my phone number, due to lack of use, unless I contacted them. All cobblers so beware!

chrissyh Wed 24-Jan-18 14:18:54

I think the best advice is 'Do not click on a link'. However, I found an address, [email protected], so I just forward anything from Amazon to this email address.

humptydumpty Wed 24-Jan-18 14:29:23

I understand from IT at work that they don't even need genuine email addresses, they're automatically generated and sent out, some are real and arrive in our inboxes.

Rosina Wed 24-Jan-18 14:36:25

We had a message left on our answerphone from a woman who told us that there was a serious court case pending against us, and this was our last chance to 'save ourselves' - she didn't quite use that term but that's what she meant - and that we must phone her. She sounded professional and well spoken, but with a slight foreign accent. She rounded off with 'This message is for YOU ' - she clearly didn't have our name and we ignored it, but I do wonder what her 'story' might have been had I called her back.