You are kinder than me Squiffy, imo he was 'nasty Nick' and just didn't want to help. I have filled in their complaint form, written on their Facebook page and Tweeted. I am simply not prepared to accept this sort of treatment without making my feelings clear. Now I will never know what happened to a week's post unless the new people send it on.
Not expecting much of them as they have been difficult all the way along. Latest is that they expect the estate agent to remain open to give them the keys when they arrive after the agency has closed on Friday night! On the other hand our sellers have been wonderful, far better than we had any reason to expect and we are meeting them for coffee next week before completion.
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