Well, the whole double-up offer turned into a bit of an adventure for us! Firstly, we only received one £20 voucher, instead of the six I'd ordered, and my emails to Sainsburys were ignored, after the initial reply saying we'd get a full answer within 24 hours. I found out myself by googling that there was a known issue with some customers and further vouchers would be sent by this week, Sainsburys claiming they'd emailed all affected customers to explain and apologise (no, they hadn't).
The extra five £20 vouchers popped through the letterbox on Saturday, phew, so off we went to spend them. Oh my goodness.....
We'd no designated till point in our superstore, which was very busy, and we came across one bewildered couple queuing for the third time, because their vouchers and/or goods kept being rejected. They said they would just be glad to get out of the place! When it came to our turn as well it all went pear-shaped. The assistant scanned the £120 worth (exactly) of goods, then said we could only use two vouchers of the same denomination per transaction so asked us for £80. The supervisor had to be called, who said the assistant should have put them through as three separate transactions, so she tried that. Getting the prices wrong every time and constantly saying we could only use one voucher and would have to pay the balance. Jumpers, shoes and knickers flying everywhere as they went back and forth across the till. Ten minutes later, as one lot had come in at £41 and I'd paid the extra £1, we still had two £20 vouchers and goods worth £39. Apparently we could only use one voucher now because the total was below the sum of two of them, even though I would have waived the change. No, not allowed. So I paid the £19, rather than have the people behind us (who fortunately were very cross on our behalf, and not at us!) held up any longer. The whole fiasco took 15 minutes, and I still had to buy another jumper and queue again to get rid of the last voucher.
I got home to find we've only got two receipts, but the good news is that we have been awarded Nectar points on everything paid by voucher, but not on the cash payment, which is the opposite to what should have happened.
And of course we have lots of rather nice freebies!
Now, where's that wine?!