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Aldi Anger

(32 Posts)
GabriellaG54 Fri 10-May-19 19:53:57

On 29th April I ordered 2 wooden garden drugs and looked forward to planting them up.
2nd May, email saying order with me in 3-5 days
5th May, emsil saying order dispatched.
6th: no tracking info on Hermes site.
7th 8th 9th 10th all ditto.
Several phone calls to Aldi over those days (and wait times between 16-28 mins) given several different excuses incl their systems down for 4 days from 2nd-5th and I'm no further on.
Aldi insist it was with Hermes from 5th.
I emailed Hermes today who replied that they had notification of the 'ticket' on 5th but not received any parcel and I must contact seller. Tracking also shows not received.
Aldi say Hermes aren't telling truth.
I've never had any problems with Hermes and now find that my Aldi order has sold out online so no hope of re-ordering. This was my first Aldi purchase...never again.
Has anyone else had Aldi angst?

GabriellaG54 Fri 10-May-19 19:54:51

hmmdrugs trugs smile

lemongrove Fri 10-May-19 19:55:41

No, never bought from them, not good enough though is it?
What did you really order btw?

phoenix Fri 10-May-19 19:56:16

Have never ordered anything online from Aldi!

lemongrove Fri 10-May-19 19:56:24


Callistemon Fri 10-May-19 20:03:16

I was just wondering which drugs could be ordered online from Aldi wink

I didn't know they had an online shop, so no, I have never ordered from them.
Are there any other stockists?
I do hope you get your money back.

Callistemon Fri 10-May-19 20:06:50

I just had a look - they look rather nice.

Perhaps they will have more in.

KatyK Fri 10-May-19 20:07:10

Not goid. We ordered some wine online from Aldi. It arrived when they said it would.

Cherrytree59 Fri 10-May-19 20:29:31

Will these do instead Magic 🍄🍄🍄???

No have not ordered from Aldi,
Can't think why?? slipped up there

GabriellaG54 Fri 10-May-19 20:29:53

2 wooden garden troughs not trugs or drugs confusedblush

rascal Fri 10-May-19 20:41:14

I order Christmas food hampers from Aldi for my family which are delivered direct to their addresses. I have never had any problems. But I never order anything that is to be delivered by Hermes to my home as Hermes is very slow and unreliable in this area, they are just useless!

Poppyred Fri 10-May-19 20:58:25

Never had any problems with ordering online from Aldi.

annodomini Fri 10-May-19 21:10:30

I ordered foundation from Aldi without any hitches. Our local Hermes couriers are usually very reliable.

rosecarmel Fri 10-May-19 21:16:28

Aldi U.S. Only has same day grocery delivery through Instacart, no other items - We drive from one location to the next if an item we are looking to purchase is sold out at our local store - My favorite Aldi item is seasonal, available Oct/Nov, it's their Rosemary dish soap ..

rosecarmel Fri 10-May-19 21:17:42

Those are sweet troughs ..

BradfordLass72 Sat 11-May-19 06:49:45

We have no Aldi here but I once treated my son and his fiancee to a case of wine from a very reputable supplier.

It took three months to get from one side of the city to the other, despite repeated phone calls and e-mails.

During these negotiations, they offered me 'compensation' - a bottle of wine which arrived within the week (at this stage the case still had not materialised) and when opened it was absolutely revolting.

After the case was finally delivered, the box battered and damaged, I had repeated calls from the wine merchants wanting me to buy even more 'specials' but, in the nicest possible way, I told them to get corked.

Harris27 Sat 11-May-19 06:55:23

Shop at aldi never had a problem with them.

Oldwoman70 Sat 11-May-19 07:10:44

I never order for any company which uses Hermes - I think the problem is probably Hermes rather than Aldi.

ninathenana Sat 11-May-19 08:34:46

I had no idea Aldi had an on line service.
I've had no problems with Hermes apart from one rather rude driver, although I've seen several FB posts complaining about rubbish service. I agree that it is probably their fault.

Alima Sat 11-May-19 08:39:03

Lovely looking troughs shame they didn’t arrive. Have a look on a local- to-you selling site as someone may be making something similar to order as I know they are here. Never shopped with Aldi. Had loads of deliveries via Hermes, never had a problem with them.

MawBroonsback Sat 11-May-19 09:11:56

I am sure it comes down to the local depot and courier. I have always had brilliant service from Hermes and DPD but have head cautionary tales from others.
Didn’t know Aldi did an online service, but there are some lovely Sussex trugs on the long river company!

MawBroonsback Sat 11-May-19 09:14:23

Oops sorry, I have just seen they were troughs.
Pity, I rather like the idea of wafting around the garden in a straw hat and floaty skirt, Sussex trug over my arm, deadheading the roses like Jill Archer.

DoraMarr Sat 11-May-19 09:32:13

Mawbroonsback I had that daydream too! We used to live in a house with a very big garden, and I always had that image of myself, straw hat and trug, knowing the Latin names for shrubs and advising people on the best time to plant out perennials. However, it seems you have to put a bit of work in, and I discovered I’m just not that interested. I have a balcony now, and to my amazement I have successfully grown tomatoes, peas, herbs, and peppers, as well as flowers I don’t even know the names of, and yesterday someone remarked on how healthy my Aldi strawberry plants looked. I honestly haven’t touched them since I put them in a pot two weeks ago. Benign neglect, I think: it seemed to work with my children.

silverlining48 Sat 11-May-19 09:32:59

Have never had any problem with Aldi, whatever we have ordered has always been delivered promptly.

However Hermes delivered something fragile,not from Aldi, by throwing it over 7’ gates onto concrete our concrete drive.
Left a note saying it was by the gates, we looked, couldn't see it til next morning when it lay smashed on the other side of the gates.

MawBroonsback Sat 11-May-19 10:10:49

DoraMarr grin

Nonnie Sat 11-May-19 11:03:21

Hermes 'couldn't find' our house! No one else had a problem as it is numbered in sequence with the rest of the road.

lemongrove Sat 11-May-19 13:59:13

That was just ‘their story’ Nonnie wink

I have one of those troughs GG and have painted it (garden fence paint and preservative) in willow green, a sort of very pale green, looks nice, and water just rolls off it, rather than sinks in, so it will last longer.

GabriellaG54 Mon 13-May-19 18:13:34

Well well well... wonders will never cease.
Good news at last. The garden troughs arrived at 15.47 today. The box is HUGE, they are HUGE. Much larger (and nicer) than they look online but I have yet to screw them together. Tomorrow, then I want to paint them but not sure what colour. A vibrant blue like lapis-lazuli or muted sage green. A trip to Wilco is on the cards as they have a wonderful selection of outdoor matt paint in 1ltr tins for £4.
One thing made me laugh was when I read the contents of the box. The troughs are made from Chinese fir wood. There's no getting away from it, we're somehow locked in to buying 85% of our goods from China.

rosecarmel Mon 13-May-19 18:50:45

Yay! smile Will you first determine what you will plant in it before you choose paint shade?

The U.S. is in a trade war with China currently -

Nandalot Mon 13-May-19 18:52:41

I have the same planters from Aldi, bought last year. I have lavender in mine, bought cheaply fromLidl.

GabriellaG54 Mon 13-May-19 20:37:17

Lavender sounds good to me Nandalot and it smells nice as you brush past it.
Were they plants or seeds?
Much later, after the box arrived, I got another email from Hermes saying sorry but courier had to put the time back and delivery would be between 7-9 pm. Funny...hmm especially as I'd had the box delivered hours earlier. I checked the website and it showed as still with courier.
7:35pm another email saying that my goods had been delivered at 7.30 and a forged signature showed on the tracking info (which isn't needed for safe place requests)
I've emailed them for an explanation.
Anyway...what to plant? Lavender in one of them and ? in t'other. grin

GabriellaG54 Mon 13-May-19 20:42:28

Hmm. I think a muted green or blue shade would work with most plants but I think lavender in one as Nandalot suggested and perhaps geraniums in the other. Might paint one green and one blue. I'll put photos on here when they're done. grin