Oh dear ...happened to me once in a basement toilet in France ….could NOT open the door ….until someone eventually came down to the basement …..and said 'YOU SLIDE THE DOOR;.....did feel like an idiot ...after all, I must have slid it open ! dah ! Now I have moved back to the UK since my husband died. I bought a specialist retirement flat THINKING there would be a community spirit ..i.e. things to do, people to talk to, neighbours to help in a crisis ..how wrong can you be ....we just all had a letter from the managing agents 'DO NOT contact US, DO NOT bother the manageress (who only works four hours Mon to Friday AND DO NOT CONTACT other neighbours !!!!! now that sounds really friendly ! another reason I bought this was understood there would be a management team who I could ask to perform minor repairs, etc (light bulbs in ceiling for instance, although I used to do all my own decorating, repairs etc now I am 73 and no longer possess any tools or ladders) but NO ….even though I would be perfectly willing, and would expect, to pay for services ..how can I employ an electrician to change a lightbulb ! very angry with myself for buying this place and would urge anyone else thinking of it to think hard ! In fact, on Monday I was talking to a couple waiting in reception to view a flat for their 84 year old mother …..because 'she would like to live somewhere were she has companionship and things to do, people to talk to, events to go to.....I am afraid I HAD to say well, she won't find it here !!!! Didn't want to live on my own in a house ...but now seriously thinking about selling this and buying one ! I have just bought a caravan for summers on a holiday park to escape ! not happy !