We have had both Sky and Virgin in the past. We currently have Virgin and can’t wait until June when we can get out of the contract. We took it out when there was a £150 cash back offer on which we never received and we had to go to a great deal of trouble involving a recorded delivery letter to get them to take any action and in the end they reduced the price for 6 months. The Internet signal is terrible, very slow in several rooms, the technician came and said they only measure the speed in the room where the box is situated, if that’s within correct limits there is nothing they can do. We spoke to them about it and they sent boosters which didn’t work, when researching this we found they were only suitable for a limited number of households so we purchased better ones from Amazon. Their customer service is appalling.
Our son and DIL have BT for tv and Internet and a Now TV box for which they buy vouchers every so often. They were recently without Internet and phone for four weeks and BT were appalling at sorting the problem out, many people in their street were affected.
Since we only now watch Freeview channels, Netflix and Amazon Prime we will be looking for a decent Internet provider, we don’t need a land line as we have unlimited phone calls on our mobiles.
Exd you can get Freeview boxes which enable you to record programmes if you want to.