Calling Morrisons online shoppers, please

My mum has had a Morrison's points card for years, and it's the only supermarket she ever uses.
However, she had never been an online customer, and when I registered her for it a month ago, I wasn't asked if she had a card and I can't see anywhere to enter that info on the site.

I also wondered if they were prioritizing people registered with Morris and had one of those 'points' cards too perhaps?
I was given one a few years back when my accessible transport for the elderly took me there every thurs. If so, shame I threw it away

Strange, isn't it!

Why does mum's account only show three days yet her neighbours' three weeks? Unless maybe they have a delivery pass?
Not that you can get one of those now, so they would have had to have had one before, but I think mum would have known if they previously had regular deliveries, as they live opposite her!

Out of curiosity, I just rang my son to see if he/dil are registered for Morrison's - they are, and they can only access three days of slots too!

Well, I just checked again and got the same result, so dunno, just dunno.

MamaCaz I experienced your problems when lockdown first started. I know that more drivers have been employed and I now think it depends on which part of the country you reside in.

I was also becoming increasingly irritated because Morrisons were not caring about their "old" customers- ie those of us who have been shopping online for years. That has now changed - I can apparently find a slot when I want. I also have a delivery pass so refuse to pay for weekend deliveries.

It seems that only Alishka has had the same problem, i.e., that clicking on the calendar doesn't bring up any more dates for us. It simply shows the message 'we have no more slots available' ! The same happens if I tap the 'next 3 days' button.

I have found no way of getting around this, and have even tried logging in on other devices to see if that made a difference, but it didn't.

Megs36 The reason I asked about shielding is because my mum rang customer services yesterday to ask about this, and was led to believe that it would make a difference to how many available slots she might see (she wasn't on their list but they are now going to add her), but unless we can see slots beyond the next three days, I don't see how it can make the slightest difference!

The reason I asked when people had registered with them for online shopping was in case there had been a glitch in the system at one time which might have led to this problem for anyone signing up right then - though that's a long shot, as I doubt the problem would have persisted!

I log on around midnight on Fridays, and by using the little date forward arrow and scrolling down, can then book a delivery slot for late on the following Sunday, this has worked for the past three weeks.

I can see 3 weeks ahead. I’m not in a shielded group. I have been with Morrison’s delivery pass for years.
Initially I couldn’t get any delivery slots as they were always full but I’ve had one delivery last week and have another booked for next week..
I have a midweek delivery pass.

PS We are shielded but can’t work out how that info makes a difference..

Had a couple of Morrison’s deliveries, if you check the calendar it shows a few weeks dates ahead but usually unavailable!
However I found if I persevered ( spent ages) checking the three dates originally shown eventually a slot pops up. the last one was between 6 and 7 a.m. and he arrived even earlier, I unpacked and went back to bed?

I have done online shopping with Morrisons for years- I am not shielded. When lockdown first began, it took me a week, off and on to find a slot. Now for some reason, I press menu and dates in two weeks time are highlighted. I think there are more drivers employed in my area- this week's fellow was 3 hours early!

PS I'm on the gov't Shielding list,mentioned that in the Comments section.

I had that problem too. I asked customer services and was told to check at midnight when new slots were released for the next 3 days.Never cracked how to book past those 3 days - so I buggered off to Iceland where they had lots of availability.Now got LOTS of food tho not the olives and artichokes I love. But they DID send me a 3.5k bag of potatoes I hadn't ordered...

If you click on calendar it shows you the current month and highlights the days with available slots.

(I have just secured a home delivery for Sunday 17/05 I am not on the shielded list and signed up approx 6 weeks ago)