Good morning Mick and everyone from a peaceful, dryish Torbay!
dragonfly: good luck at the hospital!
First of all, my sincere thanks for all the kind, supportive comments on here, following my shunt in the car on Sunday. Having spoken positively about the insurance company initially, yesterday’s experience was less impressive.
First the repair shop rang me to ask the whereabouts of the car, (I didn’t know - in a secure pound somewhere!) then said no hire car was available. This led to Enterprise being in touch with whom I’ve not had the best experience in the past. There seemed to be a problem tracing the other driver’s insurance company. Eventually, the owner of the car, who wasn’t driving it on the day, rang me. It was only when I passed on his details to LV, that Enterprise would agree to a car being supplied.
All this was over a period of nearly two hours, during which I was also annoyed to receive a call from “ambulance chasers” to tell me I could claim compensation! When I told them it was a scam and I was hanging up, the caller shouted angrily at me!!
But thank goodness for the warmth and compassion of this lovely group. I’ve survived and I realise there are people facing far worse situations than this. Have the best day you can, everyone!