Has anyone used this service successfully yet? I've tried and tried today but it simply doesn't work. It says the service is available nationally but, every time I try to buy a label, it won't let me. Perhaps 'nationally' doesn't include Northumberland...
I used it for a next day special delivery. Our usual postie knocked and picked up the parcel. He scanned it and I received a proof of postage by email immediately. It arrived next day. Saved me a trip to the post office. We are lucky to have a parcel post box nearby which I use when I don't need proof of postage.
I found that you can only book pick up using the Royal Mail website not the app.
I tried several times on the website Pittcity, then I phoned customer service, listened to several menus and some badly cracked hold music for ages. I finally spoke to a human being who admitted he had no clue and attempted to transfer me to someone who did have a clue.....boooooooooooop 😳