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Asking for feedback

(13 Posts)
NanKate Sun 17-Jan-21 13:57:01

I buy quite a few things online now and it seems that all the companies ask for feedback on the product, delivery time, the book content etc it’s getting to the point of annoying me.

I wouldn’t mind if they occasionally asked, but it with every item.

However I did give feedback to our Doctors this week and told them making an appointment for a blood test was a mine field. 🧨

Septimia Sun 17-Jan-21 14:01:18

I object to being asked for reviews. Occasionally I do give them, but they're a nuisance to do to be honest.

If I could just award a number of stars and make a comment if I wanted to, it would be fine. What's irritating is being asked to think up a title for my review and then write an essay on the subject.

I do use use reviews from time to time, so appreciate that they have value. There might be more of them if they were easier to do!

rockgran Sun 17-Jan-21 14:08:25

I agree - if the product is not up to scratch they will hear about it. Otherwise it is just doing the job as intended. I think any further feedback is up to the customer. I do leave feedback on eBay, etc. but still get asked for further reviews and these can be quite long and complicated. I usually give up.

EllanVannin Sun 17-Jan-21 14:13:19

My most hated word-----Targets ! This is what all this feedback is about. Reaching " targets " over this vaccination is so distasteful when it's about people's lives, not bloomin' targets !

PamelaJ1 Sun 17-Jan-21 14:17:59

I don’t mind if either the product has been very good or really bad or if I have had exceptional service and I feel my review may be of some use to someone.
Most of the time though the product is as it should be and it turned up when expected so I don’t bother.
I have recently had a really good buying experience and I am almost best friends now with the business owner! I will gladly recount my experience with them when asked.

petra Sun 17-Jan-21 14:21:42

If you don't feel inclined just ignore. All business now relies on feedback, especially ebay and Amazon.

Oopsadaisy1 Sun 17-Jan-21 14:31:54

I always leave a review on eBay but only to small shops/sellers on Amazon, unless there is a problem, then I leave what I consider to be a fair review.

NotTooOld Sun 17-Jan-21 14:40:02

I don't mind giving feedback but I have heard that a lot of the 'feedback' is actually from the company, so can we trust it anyway?

NotSpaghetti Sun 17-Jan-21 15:21:26

You can switch the feedback requests off on many websites. I found a way to do it on Trustpilot and a couple of others and hardly get bothered now.

AGAA4 Sun 17-Jan-21 15:27:25

I will give feedback maybe on a book I have enjoyed but I am asked for feedback on things eg electrical goods that I have only had a week and can't possibly know how good it is that soon.

cornishpatsy Sun 17-Jan-21 15:56:29

I read the feedback if I am buying something or using a service so understand why it is asked for.

shysal Sun 17-Jan-21 17:08:39

I always leave a star rated feedback on Ebay, but never bother with reviews for anything.

annodomini Sun 17-Jan-21 17:57:49

I occasionally leave a review on Amazon for a product I've found particularly good or spectacularly bad, or for a book I've found lives up to its reputation - or not. I keep getting requests for reviews from companies like M&S but they never used to need my approval.