MissAdventure
I think all service providers should provide their service in whatever way is comfortable for their customers.
Really? Even when the refusal of a few to accept the most cost-effective way of paying is costing money to the rest, and might make the service uncompetitive/unviable?
If some customers wanted to pay by carrier pigeon, should service providers make this possible?
Sometimes budget providers can offer services to more people more cheaply because they operate with limited options. I don't see what's wrong with that, and I certainly don't think that people who refuse to move with the times should hold everyone else to ransom. These days, you need a bank account to get paid, to pay most bills - do you think that everyone should also operate a cash alternative (with all the security issues that this represents) in case some people don't like the thought of opening a bank account?
Again, I am not saying that my 97 year old MIL, or my friend's profoundly disabled daughter should have to use technology with which they are uncomfortable - there needs to be an alternative for those who are genuinely unable to engage with it - but in most cases people in this position have others to do their admin anyway.




? Seriously
what is it ?