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Reviews on Amazon

(45 Posts)
Trisha57 Mon 24-May-21 18:46:04

I've bought quite a few things on Amazon during the lockdowns. Whilst I don't normally leave a review unless I'm REALLY impressed with whatever I've bought, I do read reviews when deciding whether to buy. What often astounds me are the people who write critical reviews who obviously have not read the description of the item, or who expect miracles when they buy cheap goods. For instance, I bought a rechargeable face brush that rotates. It clearly stated that it was not a "sonic" (i.e. vibrating) brush, but the number of critical reviews that complained that the brush was not a "sonic" one were numerous. And one reviewer was most indignant that her brush "kept stopping and starting every 20 seconds" when, again, it was mentioned in the description that this happens as a reminder not to overbrush one area of the face (a bit like many electric toothbrushes with automatic timers.)

I also bought a fairly cheap (£7.99) spray mop, and the complaints were so ludicrous. The little hole is at the front of the removable liquid bottle which fits onto the lower part of the handle. One reviewer warned that users should be aware that if they spray when the mop is not upright, it will spray upwards over the walls and skirting boards. Well...doh! And another said that she had only been using it for six months when the hole became blocked with limescale- well unblock it with limescale remover or a good scrub then! I've done that several times and the mop is still going after nearly three years!

Has anyone else seen a particularly stupid review online?

Antonia Mon 24-May-21 19:04:52

There's no cure for stupid. The reviews that irritate me are those that state: 'Five stars. I haven't used it yet but it looks good.'
'One star, it was delivered to the wrong address.' Er, this a comment on the postal service, not the product.
'One star' (for a book). 'The margins are too wide.'
'Five stars, arrived on time.'
I am also suspicious of products with an unlikely number of five star reviews.

Doodledog Mon 24-May-21 19:18:21

Some of these reviews are hilarious, if a bit crude!. You have to scroll down a bit to find them.

geekesse Mon 24-May-21 21:35:58

My favourite was an overheard comment (not really a review) over breakfast on the Orient Express: ‘I had trouble getting to sleep. I do think they could do something about the train moving at night’.

You’d think if someone paid an awful lot of money to travel on a sleeper train, they’d expect it to move at night.

Chestnut Tue 25-May-21 00:01:06

I find the Amazon questions annoying. People ask dozens of questions about the item which are already clearly stated in the description, or the question has already been asked and answered.
And even more stupid, people answering the question 'Sorry I don't know the answer to that'. Well why bother to answer at all! The person enquiring wants their question answered.?

Witzend Tue 25-May-21 08:28:19

I know what you mean, but IMO they can be helpful.

More than one review of something I’d intended to buy for a little Gds for Christmas changed my mind - someone said it hadn’t even lasted until the turkey was out of the oven! So that was a no for a Gds still at the chuck-and-bash stage.

Ditto a mass of largely v good reviews for something I bought for a Gdd’s birthday recently - it was a very big hit.

My pet peeve re reviews, is the book ones, where some people seem to think ‘review’ means giving a long précis of the plot. confused

25Avalon Tue 25-May-21 08:38:51

Every time you buy something no matter how tiddly you get asked to do a review. This can get monotonous and annoying, and quite frankly sometimes you don’t know what to say. A propriety ink jet cartridge for example is what it is which is why some reviewers say it does or is what it says on the box.
With Amazon I have to sign in before reviewing. What a faff! Now I only review the larger items which I think will be helpful to potential buyers.

There is also a concern that not all reviews are genuine.

25Avalon Tue 25-May-21 08:43:38

Doodledog that is hilarious! smile smile

I’ll get some for dh when he is having a problem! grin

Trisha57 Tue 25-May-21 08:47:34

Doodledog, I laughed so much at those reviews!!

Chestnut Tue 25-May-21 10:26:49

I don't get too hung up about a few bad reviews because there is always someone who has a moan or a faulty item. If they come up highly rated by a lot of people then that is more important.

dogsmother Tue 25-May-21 11:17:51

Doodlebug!
Laughing here with dh…..

PinkCosmos Tue 25-May-21 12:27:47

* Witzend's quote* "My pet peeve re reviews, is the book ones, where some people seem to think ‘review’ means giving a long précis of the plot".

I find this so annoying. Why do reviewers feel the need to tell you the whole plot of the book! The least they could do was put 'spoiler alert' at the top of the review.

Authoress Thu 27-May-21 10:36:31

Try being an author who depends on fair reviews for sales sigh...
I only have one 1* review, but the reviewer was complaining that it wasn't much of a murder mystery. Given that it's historical romance, she's absolutely correct sighs harder

Moggycuddler Thu 27-May-21 10:50:14

I like the ones that review the wrong item entirely. Reviewing a pillow: "It smelled strange when I plugged it in and even after 10 minutes the water had not boiled properly." Or a DVD: "There was a funny taste to this. I think it had gone off. "

Hilarybee Thu 27-May-21 10:53:16

I’ve just bought a new iron based on the hundreds of positive reviews and I really dislike it. I have since read the few negative reviews and they basically complain about the same issues that I dislike. So I’m going to read the negative reviews first in future!

Rosina Thu 27-May-21 10:54:19

I've always relied on Amazon reviews and have been put off buying some items as many reviewers have pointed out faults. Hence I try to always put fair reviews for things I have bought. I have to say I don't bother with things like post it notes or rolls of brown wrapping paper .

Theoddbird Thu 27-May-21 10:56:25

I write reviews and I ask questions. I also answer questions. Oh and I read reviews. I do wonder about some. I have occasionally been put off buying because of a review.

Bluecat Thu 27-May-21 11:05:14

I always read reviews to get an idea whether something is worth buying but often end up more confused, because they are so contradictory. How can some people say that the product works brilliantly and is very good value for money whilst others say it's badly made rubbish that fell to bits as soon as it came out of the box?

I try to weigh up the value of the reviews by the reasons for the criticism, particularly the one or two star reviews. This particularly applies to books. If they say it's badly written or the plot makes no sense, I am inclined to take them seriously but not if it is along the lines of"I didn't like the main character" or "I don't like historical novels." Well, don't read them, then. I feel sorry for the poor author when they get two stars because "the book is good but it didn't arrive in time for my nephew's birthday."

Some of the reviews for the classics are very amusing. Such as a Jane Austen novel which was "just people visiting each other's houses and talking." What were you expecting? A car chase? A serial killer?

nipsmum Thu 27-May-21 11:08:42

I have often reviewed items by saying "it does what its supposed to do quite well". Nothing more needs to be said.

Happysexagenarian Thu 27-May-21 11:11:02

I shop on Amazon a LOT, in fact I just placed an order about an order ago. I like their superfast delivery.
Too many people just don't read the product descriptions/information/sizes etc or study the photos carefully. I read the questions if something I want to know is not in the product details, chances are someone else has already asked the same thing. I only leave product reviews if I think my comments might be helpful to other people, not simply to say that I liked something or the delivery was quick.

Last week I was looking for inkjet transparency sheets, and I was amazed how many people complained that they bought them to make PPE visors and they weren't suitable, too thin. Of course they were, that's not what they were meant for! But they work perfectly in my printer.

I'm sure some reviews on Amazon are not genuine (same as Ebay) but you just have to trust your instincts. What I do find disappointing is the vast number of cheap Chinese products being sold there. I flatly refuse to buy from China.

Riggie Thu 27-May-21 11:16:43

I think it's variable. I always check dates on tje reviews because sometimes the review might relate to a previous model.

As for reviews about the delkvery - sometimes amazon sends me a "tick box" email asking specifically about the delivery (if it comes direct from the seller). No info about the prod3jct is asked for

readalot Thu 27-May-21 11:49:19

The best review I read on Amazon was for a veet product. My niece sent it to me. A man decided to use it. The review he left was hilarious

Charleygirl5 Thu 27-May-21 12:00:02

I am also dubious about a review of an item sent to somebody for trial. Sometimes the person is paid, most of the time they are allowed to keep the item. Most of the time the reviews are glowing so I look elsewhere.

I needed plastic clothes pegs so I looked on Amazon and almost needed a lie down afterwards. Some people were using them to hook up paper indoors? With luck what I ordered eventually will come later today. They are expensive but the reviews appeared to be genuine. Time will tell.

greenlady102 Thu 27-May-21 12:22:07

some of those "the pillow wouldn't boil type" are not thick reviewers but technical glitches. I had a book review put against silicone bath sealer once and it was a real struggle to get it changed. I would not have bothered but it was a new author and a five star review.

greenlady102 Thu 27-May-21 12:23:17

Charleygirl5

I am also dubious about a review of an item sent to somebody for trial. Sometimes the person is paid, most of the time they are allowed to keep the item. Most of the time the reviews are glowing so I look elsewhere.

I needed plastic clothes pegs so I looked on Amazon and almost needed a lie down afterwards. Some people were using them to hook up paper indoors? With luck what I ordered eventually will come later today. They are expensive but the reviews appeared to be genuine. Time will tell.

I use them to hook up paper indoors...if I am drying papers I have made myself with wet techniques and so on