Sago
theworriedwell You clearly have a gripe with NT and I’m really sorry you had a bad experience.
I had a shocking experience with a pub landlord in a delightful Dales pub yesterday.
We had a drink in the garden after a long hike then asked for more drinks and to see the menu his response was “ you've been sitting there ages why didn’t you ask sooner, you can have nothing hot and we’ve no brown bread, I need your order now”
It was 1.30 and the pub apparently served food until 2.30.
It may have been because we were white, middle class Christian and British.
This would make him a racist.
I think though it was because it was hot, his wife we later learned was off for the day as it was her birthday and he was working under pressure.
Well the NT staff who were rude to us had no such excuse, if they did they wouldn't have been so helpful to the people in front of us, they wouldn't have then ignored us and helped the people behind us or the people behind them, they wouldn't have been rude when I asked if we were invisible and they wouldn't have then refused us the same help as the other customers.
,People have bad days, people get hot, and stressed but sometimes some of them get subjected to discrimination, that sort of explanation or justification or excuse whatever you want to call it, is exactly the reason my husband didn't want me to write a formal complaint because he's heard it for the last 74 years. I've only had it by association for 40 so I'm still a bit naive.
I can understand the landlord knew you were white, not so convinced he would instantly identify you as middle class and Christian. What race was he?