Tesco grocery deliveries - the picker notes

The picker doesn’t choose the substitution it is computer generated. Some pickers seem to ignore the notes, think they are too busy.

Sainsbury's don't have them, or not locally to me, at least. It would be really useful if they did, as I agree that sometimes the subs are not quite right.

I`ve used Tesco for deliveries for years, never knew about pickers notes. You learn something new everyday!

Eviebeanz

I do use the pickers notes for certain items. eg if I order vegetarian sausages I make a note not to provide pork or any kind of meat sausages as a substitute

Do you actually put that you are a vegetarian as well?

Eviebeanz

I do use the pickers notes for certain items. eg if I order vegetarian sausages I make a note not to provide pork or any kind of meat sausages as a substitute

Yes, Tesco does have a policy of overriding an unticked Allow substitutions box for some items. A picker note can often block that.

Also, if one does select Allow substitutions, unless one specifies ONLY or NOT or something, if a chosen substitute is also not available it can lead to something else arriving.

Pre pandemic, with a chat at the door with the delivery driver, it was easy to say one does not want the chosen substitute, not so easy now, though a driver did telephone me and ask in relation to a recent delivery.

The thing is, if the picker is trying to be helpful but does not have the information, it can lead to unwanted substitution.

For example, one time, some years ago, Alpro unsweetened soya drink was not available and a picker, trying to help, sent dairy milk that had had the lactose removed, perhaps thinking that my choice of the Alpro soya drink was a lactose issue, though in fact it is because I am a vegan.

Though substitution is often very well done, for example gluten-free pasta in one shape may get gluten-free pasta in another shape, but not wheat pasta in the original shape.

JaneJudge

what does not exactly really, mean?

you just seem very methodical and specific. It's not an insult.

It means that there is often an overlap in subject disciplines between engineering and a few other subject disciplines, and so for some topics that involve engineering in some ways the people doing the work are not actually qualified in an engineering subject as such, but that is not a problem due to the overlap.

I do use the pickers notes for certain items. eg if I order vegetarian sausages I make a note not to provide pork or any kind of meat sausages as a substitute

I didn't know they existed. I am the opposite of specific

I used to use the pickers notes. It’s a very useful tool. I quite enjoyed online shopping but haven’t done it since OH retired. I used to look through the special offers and plan my shopping around them. We tended to get fruit, veg and some meat locally though.

what does not exactly really, mean?

you just seem very methodical and specific. It's not an insult.

JaneJudge

were you an engineer?

no, I've not seen it elsewhere to be honest

Not exactly really.

I am interested to know why you ask?

Does what I asked fit some sort of pattern?

were you an engineer?

no, I've not seen it elsewhere to be honest