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Electricity supply

(30 Posts)
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Luckygirl Sat 09-Oct-21 13:09:33

Thanks for the advice.

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Kim19 Sat 09-Oct-21 13:00:48

I'm with EDF for many years under contract and have never had any difficulty with them. Find the best way to deal with them is on their website 'contact us' heading and opting for written 'live' conversation.

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Hetty58 Sat 09-Oct-21 12:59:46

Luckygirl, there's nothing to do at the moment, unfortunately, but to wait it out. There are no bargain 'better deals' to be had right now.

I've been informed of my price rise for gas - up from 2.69 to 4.19 per unit! They offered me a fixed deal at 5.49 too! Martin Lewis advises us to do nothing and remember that the price cap will protect us a little - for now.

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Riverwalk Sat 09-Oct-21 12:54:59

I've no experience of EDF but am sure your credit will be safe.

I do know that EDF is wholly owned by the French government - ironic or what!

We nationalise our utilities and let foreign governments take over instead.

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Luckygirl Sat 09-Oct-21 12:50:26

I have been clobbered by the failing energy companies and OffGem has allocated me to EDF. This happened weeks ago and, apart from a brief email to tell me that I am with them I have heard nothing from EDF. I have tried ringing them and just get a message saying they are dealing with these customers and will be in touch with a contract soon.

That is all very well - I am getting supply - but I have absolutely no idea what I am paying for it; and presumably when that info does arrive I will have no choice but to pay it, however high it might be.

I have been given no information about what to do if I do not want EDF - I cannot change companies till I get the EDF contract apparently and I do not know how long I might then have to change.

I also have credit of £120+ which I am assured is protected, but do not know "where" it is at present.

Anyone else in this boat, or have experience of EDF?

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