Yesterday I went into three different shops and needed to ask some questions to the sales staff, in each shop, with regard to product details about some things I wished to purchase. In two shops the answer I got was 'I don't know" and in the third shop the response was 'I feel as if I should know but I don't'. None of them went off to ask someone who might know. Am I being unreasonable to think that the shop assistants should have some product knowledge?
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